What are the responsibilities and job description for the Client Relations Manager position at RivX?
We are looking for an experienced Customer Relations Manager to join our team. The successful candidate will be responsible for managing customer relationships, resolving customer complaints, and ensuring customer satisfaction. This individual will also be responsible for developing and implementing strategies to improve customer service, as well as creating and maintaining a positive customer experience. The ideal candidate should have excellent communication and problem-solving skills, as well as a strong understanding of customer service principles.
Responsibilities:
- Develop and maintain relationships with customers.
- Provide excellent customer service.
- Resolve customer complaints in a timely manner.
- Develop strategies to improve customer relations.
- Analyze customer feedback and provide insights to the team.
- Monitor customer satisfaction levels and take corrective action when needed.
- Identify opportunities to increase customer loyalty.
Job Type: Full-time
Pay: $30,000.00 - $50,000.00 per year
Schedule:
- 8 hour shift
- Monday to Friday
Ability to commute/relocate:
- Doral, FL: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Microsoft Office: 1 year (Preferred)
- Sales: 1 year (Preferred)
Work Location: In person
Salary : $30,000 - $50,000