What are the responsibilities and job description for the General Clerk - Quad Cities position at RK Management Consultants, Inc.?
Description:
Under minimal supervision, performs clerical office duties such as document processing, report preparation, and data retrieval and filing; responds to technical or escalated issues and assists less experienced staff; analyzes or interprets information of intermediate difficulty and draws upon knowledge of procedures and individual judgment in the performance of tasks; and researches or resolves technical and complex problems within a field of expertise following prescribed procedures. Multi-lingual skills are a plus.
Job Duties:
• Verifies the accuracy and completeness of data submissions and forms; enters data into appropriate system or processes forms according to standard procedures.
• Receives, researches and interprets documentation for the purpose of completing transactions (i.e. loan settlements, purchase agreements, regulatory filings, legal documents, etc.) following defined procedures.
• Contacts customers outside of the work area and receives incoming inquiries; resolves technical and complex problems within field of expertise.
• Performs analysis of complex nature on information received, and researches or resolves issues following prescribed procedures.
Knowledge, Skills, and Abilities Required:
• Ability to remain discrete with confidential and sensitive information.
• Exceptionally strong written and verbal communication skills.
• Team player.
• Dependability and Flexibility.
• High level of professionalism.
• Knowledge of MS Office (Word, Excel, PowerPoint, Teams, Outlook).
• Performs other duties as assigned
• Fluent in Business-level English and Spanish (beneficial but not required).
Under minimal supervision, performs clerical office duties such as document processing, report preparation, and data retrieval and filing; responds to technical or escalated issues and assists less experienced staff; analyzes or interprets information of intermediate difficulty and draws upon knowledge of procedures and individual judgment in the performance of tasks; and researches or resolves technical and complex problems within a field of expertise following prescribed procedures. Multi-lingual skills are a plus.
Job Duties:
• Verifies the accuracy and completeness of data submissions and forms; enters data into appropriate system or processes forms according to standard procedures.
• Receives, researches and interprets documentation for the purpose of completing transactions (i.e. loan settlements, purchase agreements, regulatory filings, legal documents, etc.) following defined procedures.
• Contacts customers outside of the work area and receives incoming inquiries; resolves technical and complex problems within field of expertise.
• Performs analysis of complex nature on information received, and researches or resolves issues following prescribed procedures.
Knowledge, Skills, and Abilities Required:
• Ability to remain discrete with confidential and sensitive information.
• Exceptionally strong written and verbal communication skills.
• Team player.
• Dependability and Flexibility.
• High level of professionalism.
• Knowledge of MS Office (Word, Excel, PowerPoint, Teams, Outlook).
• Performs other duties as assigned
• Fluent in Business-level English and Spanish (beneficial but not required).
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