Residential Maintenance Supervisor - Residences at Highland

ESSENTIAL DUTIES AND RESPONSIBILITIES: include the following but are not limited to the job specifications contained herein. Additional duties or job functions that can be performed safely may be required as deemed necessary by supervisory personnel.

• Completes service requests within 24 hours.
• Participates in an ongoing community improvement plan and preventative maintenance program.
• Diagnoses and performs maintenance/repair, as directed, involving the following on a daily basis:
  • Electrical and plumbing (including water lines)
  • A/C and heating systems
  • Appliances (gas or electric - varies by property)
  • Stairs, gates, fences, patios, railings, roofing, gutters, fasteners
  • Tile, carpet, flooring, walls, ceiling fans, interior/exterior lights
  • Shutters, doors, cabinets, windows, sliding glass doors
  • Water heaters, boiler, gas and electric (varies by property)
  • Door deadbolts, hardware, mail boxes, and locks
  • Ceiling leaks, water irrigation systems, pool areas, tile, Jacuzzi, pool furniture
• Maintains proper levels of inventory and orders maintenance supplies as needed with the Property Manager’s approval.
• Responsible for the thorough knowledge, implementation, training and enforcement of pertinent laws and EPA and OSHA regulations governing proper use, storage, and management of hazardous materials, including solvents, flammables, caustics, and Freon.
• Ensures preventative maintenance is performed on a timely basis and ensures preventative maintenance is planned in a proactive manner and schedules are followed.
• Obtains bids and interacts with vendors.  Remains knowledgeable of competitive pricing of supplies and services.
• Maintains courteous and helpful demeanor with residents, prospective residents, co-workers, vendors, etc.
• Must be available and willing to answer 24- hour maintenance emergency calls.
• Ability to operate standard maintenance equipment in a proper and safe manner.

SUPERVISORY RESPONSIBILITIES:                                                                           Directly supervises maintenance staff in the department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

EDUCATION/TECHNICAL REQUIREMENTS: 

High school diploma or general education degree (GED); and three years related experience in apartment maintenance or related field; or equivalent combination of education and experience. Up-to-Date EPA Universal and HVAC Certification required from an approved and licensed authority. Swimming Pool Certification (CPO) not required, but a plus. .                             

LANGUAGE SKILLS:                                           

Ability to read a limited number of two- and three-syllable words and to recognize similarities and differences between words and between series of numbers.  Ability to print and speak simple sentences.

COMPUTER SKILLS:                                           

To perform this job successfully, an individual should have knowledge of Inventory software and Order processing systems.

PHYSICAL DEMANDS:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear. The employee is occasionally required to sit.
• The employee must regularly lift and /or move up to 25 pounds, frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds.
• Specific vision abilities required by this job include close vision, distance vision and color vision. 

WORK ENVIRONMENT:

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions; moving mechanical parts; fumes or airborne particles; outside weather conditions; extreme cold; extreme heat and risk of electrical shock.
• The noise level in the work environment is usually loud.
• This is a drug-free workplace.