Transloading Customer Service Representative

Road & Rail Services is holding Open Interviews: Date, Time, & Location details below:

3717 41st Court North
Birmingham, AL. 35217

• Wednesday 3/2 from 10am-1:30pm

Transloading Customer Service Representative

Starting pay: $17.00 per hour

Shift: Day Shift

Basic purpose of the position:

Perform the essential functions required to ensure compliance with the company and customers procedures. Provide to customers, relative to inventory, product specifics, billing and scheduling of inbound and outbound movements of product and to maintain confidentiality in all matters.

We Offer:

• A Full Benefits package including Medical, Dental, 401K
• Paid Holidays and Vacations
• An annual Steel Toe Boot allowance
• All Personal Protective Equipment (PPE) provided
• Veteran Friendly
• A promote from within mentality
• Yearly safety bonuses
• and much more!

Expectation:

We expect all associates to be committed to a high standard of safety. The associate must be in compliance with all safety rules/policies and prepared to report safety and potential safety violations to appropriate supervisory personnel. Individuals performing this function must not pose a direct threat or significant risk of substantial harm to the safety or health of himself/herself or others. Job performance without equipment damage is essential to meeting our customers' safety, quality and production requirements.

Responsibilities:

• Must respond promptly and help resolve customer concerns and complaints
• Perform inbound and outbound functions of truck/railcar traffic
• Accurately weigh inbound/outbound trucks via truck scale
• Monitor shipper inventories utilizing computer entries
• Distribute documents/shipping papers as needed for transportation of railcars and trucks

• Complete required HAZMAT training within the first 90 days of hire, in accordance with 40 CFR 265.16(d)(3), if applicable
• Complete annual HAZMAT training in accordance with 40 CFR 265.16(d)(3), if applicable
• NOTE: nothing in this job description restricts management's rights right to assign or reassign duties and responsibilities to this job at any time.

Education Requirements:

• High School education or GED equivalent

Experience Requirements:

• Customer service experience
• Scale operations
• Computer experience

Skills, Licenses, Certification, and/or Special Training:

• Meet and maintain all of the requirements contained in the Conditions of Employment policy

Physical, Mental & Sensory Requirements:

• Ability to occasionally work in an outdoor environment, exposed to all weather elements, including extreme hot and cold temperatures, dust and noisy conditions
• Must be able to sit for extended periods of times
• Ability to stand for extended periods of time
• Ability to operate standard office equipment - computer, calculator, telephones, fax, 2-way radios
• Ability to occasionally lift/carry up to 25 lbs.
• Must be able to work independently
• Ability to simultaneously handle multiple tasks
• Must be able to properly wear all required Personal Protective Equipment

Company Overview:

Established in 1987, Road & Rail Services has grown and diversified to become a leading provider of rail-related services in North America. Our network of skilled associates provides plant and terminal operating expertise as well as field maintenance of rail assets for railroads, rail shippers, and owners of rail related equipment and facilities. Visit us online at www.roadandrail.com for more information!

Job Type: Full-time

Pay: From $17.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Retirement plan

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Monday to Friday
• Weekend availability

Work Location: One location