Dispatcher - Administrator

RoadSafe Traffic Systems
Beach, FL Full Time
POSTED ON 3/8/2024
At RoadSafe Traffic Systems, safety is our foundation, integrity is the compass that guides our actions, and customer satisfaction is our top priority. We take pride in our highly skilled and dependable workforce, value our employees and reward their dedication. With over 40 locations nationwide, our mission is to protect the motoring public, pedestrians, and workers, with top-notch products and services. Together, we can build a better future for the communities we serve and cultivate long-lasting relationships. Join us today and let's create a brighter, safer 'Life on the Road' together!

We are seeking a Dispatcher - Administrator to work out of our branch in West Palm Beach, FL, to be the bridge between customer satisfaction and business success. This role will focus on ensuring our customers' expectations are met and our operations are optimized by analyzing customer needs, scheduling equipment, and making decisions that keep RoadSafe moving forward.

The starting pay is $16.00-$18.00 per hour depending on experience.

Why You'll Love Working for Us:
  • On-the-job training with full pay
  • Paid weekly
  • Monday-Friday schedule
  • Company phone
  • Full benefits package including medical, dental, vision, and prescription drug coverage after 60 days!
  • 401(k) matching plans
  • Tuition Assistance
  • Career growth opportunities
What You'll Do:
  • Be the primary customer contact at the day-to-day level during a rental engagement and maintain efficient communication with customers.
  • Manage the dispatch of all equipment and activities of the drivers for the branch.
  • Assign equipment and/or operators so that the most economical and quickest methods are used.
  • Create work tickets in TCR, assign to the appropriate driver, and audit/approve completed tickets.
  • Review and prepare weekly payroll and utilization reports.
  • Strive to continuously improve the level of company profitability, understanding the impact of rental transactions and labor efficiency.
  • Ensure adherence to Company policies for managing the rental equipment fleet, including oversight of paperwork accuracy and timely completion of all rental fleet activities and reporting.
  • May assist in the coordination of rental fleet Cycle Counts and Physical Inventories.
  • Coordinate equipment transfers between divisions as needed to meet customer demand.
  • Additional responsibilities as directed by Branch Manager.
What We Need from You:
  • High School Diploma or equivalent required; Associate’s degree preferred.
  • Prior experience in Dispatching is a plus.
  • Proficiency in Microsoft products is essential.
  • Great communication skills with the ability to multitask and meet deadlines in a fast-paced construction environment.
  • Bilingual in Spanish is a plus!
We are an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Salary.com Estimation for Dispatcher - Administrator in Beach, FL
$41,785 to $57,018
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