What are the responsibilities and job description for the Remote Travel Advisor position at Roaming Nomads?
We are seeking a talented and enthusiastic Remote Travel Advisor to join our team. As a Remote Travel Advisor, you will be responsible for assisting clients in planning and booking their travel arrangements, including flights, accommodations, activities, and transportation. You will use your knowledge of destinations, travel trends, and industry tools to provide expert advice and create custom itineraries tailored to each client's preferences and budget.
Responsibilities:
- Consult with clients to determine their travel preferences, interests, and budgetary requirements.
- Research destinations, hotels, flights, and activities to create personalized travel itineraries.
- Provide expert advice on travel-related topics, including visa requirements, travel insurance, and health and safety considerations.
- Book flights, accommodations, transportation, and activities on behalf of clients, ensuring accuracy and efficiency.
- Communicate with clients via email, phone, and video conferencing to answer questions, address concerns, and provide updates on their travel plans.
- Collaborate with vendors, hotels, and other travel partners to negotiate rates and secure reservations.
- Stay informed about travel industry trends, changes in regulations, and new destinations to enhance service offerings.
- Provide exceptional customer service before, during, and after clients' trips to ensure a seamless travel experience.
- Handle any issues or emergencies that may arise during clients' travels, providing timely assistance and support.
- Maintain accurate records of client interactions, bookings, and payments using our CRM system.
Requirements:
- Excellent communication and interpersonal skills, with the ability to build rapport and establish trust with clients.
- Strong attention to detail and organizational skills, with the ability to multitask and prioritize workload effectively.
- Knowledge of international travel regulations, visa requirements, and health and safety guidelines.
- Passion for travel and a genuine desire to help clients create unforgettable experiences.
- Ability to work independently and remotely, while also collaborating effectively with team members.
- Flexibility to work outside regular business hours to accommodate clients in different time zones.
- Fluency in additional languages is a plus.
Benefits:
- Remote work flexibility with the opportunity to work from anywhere in the world.
- Competitive salary commensurate with experience and performance.
- Opportunities for professional development and training in the travel industry.
- Access to discounted travel perks and incentives.
- A supportive and collaborative team environment with a focus on work-life balance.
Join our team and help our clients embark on unforgettable journeys around the globe! If you're passionate about travel and thrive in a remote work environment, we'd love to hear from you.