User Experience Researcher II

JOB REQUISITION User Experience Researcher II LOCATION SAN RAMON JOB DESCRIPTION Are you an innovative User Experience expert who would like to improve the work day of your customers and colleagues? Would you like to join a collaborative and creative team of web developers, designers, user experience experts, content managers, and rich media producers? Does your work style foster collaboration, innovation and employee engagement? If your answer is yes, then we would like to talk with you about joining the Experience Design team as a UX Researcher. We are looking for a UX Researcher to partner with the User Experience team as they design and deliver engaging products, solutions and outstanding service to our global customers! As UX Researcher you would be responsible for researching new and enhanced functionality for the world’s leading staffing company. The role requires experience and expertise in various research methods including moderated usability tests, remote usability tests, customer surveys and usage data collection across multiple platforms (web, mobile, tablet and desktop.) It is our job to advocate for the users and create strategies that will drive key product decisions. You and your team would partner regularly with Marketing, Information Technology, Corporate Communications and Business Technology to provide research and analysis that helps ensure the success of our business. Responsibilities: Develop research studies and plans to facilitate the requests of clients and stakeholders Collaborate with other members of UX Team to clarify objectives Innovate new and unique ways to approach research. Develop and maintain ongoing research strategy and roadmap Contribute towards research library for easy reference of past findings Communicate strategies to related stakeholders and teams Create and execute recruiting programs Work with business partners and employees to gather internal test participants Author test scripts and surveys to ensure objective data collection Conduct research and act as moderator when appropriate Execute usability research with users on desktop, web, mobile and tablet Synthesize feedback and data to generate insights and provide clear and concise recommendations. Share findings to individuals, teams and executives by creating impactful presentations Qualifications 5 year of experience in User Experience Research BA in research field, or equivalent experience Experience in Market Research is a plus. Knowledge of a variety of quantitative and qualitative user research methodologies including remote studies, competitive benchmarking, diary studies, heuristic evaluations, survey research, etc. At Robert Half, there’s more to us than what we do. Learn about our values and what it’s like to work for the largest specialized staffing firm in the world at our San Ramon, California, Corporate Services office. Take a look at roberthalf.com/corporate-office-video. Follow us on Twitter @RH_Corp_Jobs for Robert Half Corporate Services job openings and career and workplace news! Robert Half International Inc. is an Equal Opportunity Employer. M/F/Disability/Veteran As part of Robert Half’s Corporate Services facility employment process, any offer of employment is contingent upon successful completion of a background check. Robert Half is committed to being an equal employment employer offering opportunities to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to apply for a position, please contact us by sending an email to corporaterecruiting@roberthalf.com for assistance. In your email please include the following: The specific accommodation requested to complete the employment application. The location(s) (city, state) to which you would like to apply. To apply: You may apply for this position by email or regular mail. Please send your cover letter and resume to: By email: corporaterecruiting@roberthalf.com By mail: Corporate Staffing Robert Half 2613 Camino Ramon San Ramon, CA 94583-9128 JOB LOCATION CA SAN RAMON CORP ADDITIONAL LOCATION