What are the responsibilities and job description for the Call Center / Customer Service 1 position at Robert Half?
Classification: Customer Service Representative
Compensation: $17.10 to $19.80 hourly
Customer Service Representative Openings!
Robert Half has a fulfilling career opportunity for an articulate, highly-skilled Customer Service Representative in the growing Insurance - Health industry. Are you always outgoing and sociable? This could be a great position for you. Expect this role to exist within a dynamic and fast-paced working environment. If you're looking for a long-term contract / temporary position in Tampa, Florida, this Customer Service Representative opportunity could be for you!
Major responsibilities
- Handle incoming telephone calls
- Contribute accurate, friendly customer service in a timely fashion
- Field and send out send written business correspondence
- Be a part of business development by by actively cross-selling and referring customers
- A consistently positive approach to your work that is rooted in a businesslike professionalism
- Critical thinking, problem solving, ability to work independently
- Excellent written, verbal and social communication skills highly desired
- 2 years' experience of proven performance in a goal-driven & customer-focused environment desired
- Comfort and confidence when interacting with internal and external partners and clients/customers
- No stranger to performing extensive research to resolve complex customer inquiries
- Microsoft Office experience preferred
- Solid understanding of navigating basic office equipment and protocols
- Knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
- Basic knowledge in computer software programs and office equipment
We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. [ Link removed ] - Click here to apply to Call Center / Customer Service 1 and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit [ Link removed ] - Click here to apply to Call Center / Customer Service 1 for more information.
© 2022 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use.
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Salary : $17 - $20
