What are the responsibilities and job description for the Collections Specialist position at Robert Half?
A reputable company in Easton Area is looking for a driven COLLECTIONS SPECIALIST to join their office. As the COLLECTIONS SPECIALIST you will be responsible for collections of outstanding accounts receivable dollars from the existing client base and all other aspects of collections, resolving customer billing problems and reducing accounts receivable delinquency. This position will report to the Collections Supervisor. An accurate and productive candidate will thrive in this position.
DUTIES
• Reviewing open accounts for collection efforts.
• Making outbound collection calls in a detail-oriented manner while keeping and improving customer relations.
• Resolves client-billing problems and rescues accounts receivable delinquency, applying good customer service in a timely manner.
• Collect customer payments in accordance with payment due dates.
• Identify issues attributing to account delinquency and discuss them with management.
• Review and monitor assigned accounts and all applicable collection reports.
• Provide timely follow-up on payment arrangements.
• Mail correspondence to customers to encourage payment of delinquent accounts.
• Faxes documents to accounts and follow up.
HOW TO APPLY
For immediate consideration, please apply directly to this job posting or call us at 610-882-1600.
Requirements
REQUIREMENTS
- Detail Oriented
- Organized
- Experience with collections/ accounts receivable
- Knowledge in Excel
