What are the responsibilities and job description for the Customer Service Representative position at Robert Half?
You might be the Customer Service Representative Robert Half is looking for, if you love building solid customer relationships in the growing Machinery Manufacturing industry. Are you an articulate, highly-skilled candidate? You could find an excellent career opportunity in this Customer Service Representative position. This could be the Wood Dale, Illinois Customer Service Representative position you're looking for, if you're available for a long-term contract / temporary engagement. This position is for candidates who work well in a dynamic, rapidly-changing call center.
Responsibilities
- Retrieve and oversee the sending of written business communications
- Be a part of business development by by actively cross-selling and referring customers
- Deliver outstanding, friendly customer service in a timely fashion
- Organize and route incoming telephone calls
Requirements
- Enthusiastic attitude and an engaging businesslike approach
- Strong customer service and office administrative skills
- Proficient with computers and technology platforms
- Advanced Microsoft Office skills
- No stranger to performing extensive research to resolve complex customer inquiries
- Ability to recognize, evaluate, and resolve problems effectively
- Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers
- Command of order entry
- Comprehensive knowledge of data entry
- 2 years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred
- Excellent written, verbal and social communication skills
- Knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
If you are committed to delivering an exceptional customer experience to each and every customer you interact with and are a customer service 'champion', we want to hear from you. Submit your resume today!
Responsibilities
- Retrieve and oversee the sending of written business communications
- Be a part of business development by by actively cross-selling and referring customers
- Deliver outstanding, friendly customer service in a timely fashion
- Organize and route incoming telephone calls
Requirements
- Enthusiastic attitude and an engaging businesslike approach
- Strong customer service and office administrative skills
- Proficient with computers and technology platforms
- Advanced Microsoft Office skills
- No stranger to performing extensive research to resolve complex customer inquiries
- Ability to recognize, evaluate, and resolve problems effectively
- Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers
- Command of order entry
- Comprehensive knowledge of data entry
- 2 years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred
- Excellent written, verbal and social communication skills
- Knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
If you are committed to delivering an exceptional customer experience to each and every customer you interact with and are a customer service 'champion', we want to hear from you. Submit your resume today!
Salary : $19 - $22
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