Job Posting for Customer Service Representative at Robert Half
Answer customer inquiries promptly and professionally, providing solutions and support.Handle customer complaints, provide appropriate solutions and alternatives within time limits, and follow up to ensure resolution.Process orders, forms, applications, and requests.Keep records of customer interactions, process customer accounts, and file documents.Follow communication procedures, guidelines, and policies.Take the extra mile to engage customers, including following up to ensure their satisfaction.Work closely with the customer service team to improve service procedures and standards.Provide feedback on the efficiency of the customer service process.
Hourly Wage Estimation for Customer Service Representative in Rohnert Park, CA
$15.99 to $20.07
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