What are the responsibilities and job description for the Desktop Support Analyst position at Robert Half?
Job Description
Description
Desktop Support Technician candidates will be interested in Robert Half's new job opening, if they have a flair for clearly breaking down and explaining convoluted technical information in a way that is easily understood by non-technical users. This position is ideal for self-starters with strong problem-solving skills and a passion for working in an innovative environment. This Desktop Support Analyst role is long-term contract / contract / temporary to permanent in nature and is located in the Litchfield, Connecticut, area.
Your responsibilities in this role
- Provide support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems
- Maintain records of daily data communication transactions, issues and remedial actions taken or installation activities
- Maintain, analyze, and fix computer systems, hardware, printers, and computer peripherals
- Fix computer problems, and recommend appropriate action/solutions
- Deliver computer desktop support in accordance with established policies and procedures
- Coordinate hardware repairs with the appropriate vendors
- Be in contact regularly and effectively with ticket submitters
Requirements
- 3 years of desktop support or other related experience
- Experience writing procedure manuals, user instructions, business correspondence, and general report writing
- Comprehensive knowledge of Ticketing System
- Proven knowledge of OS Deployment
- Strong familiarity with O 365
- Active Directory experience preferred
- Command of Desktop Operating System
- System Requirements experience
Technology Doesn't Change the World, People Do.®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.
© 2022 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
Desktop Support Technician candidates will be interested in Robert Half's new job opening, if they have a flair for clearly breaking down and explaining convoluted technical information in a way that is easily understood by non-technical users. This position is ideal for self-starters with strong problem-solving skills and a passion for working in an innovative environment. This Desktop Support Analyst role is long-term contract / contract / temporary to permanent in nature and is located in the Litchfield, Connecticut, area.
Your responsibilities in this role
- Provide support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems
- Maintain records of daily data communication transactions, issues and remedial actions taken or installation activities
- Maintain, analyze, and fix computer systems, hardware, printers, and computer peripherals
- Fix computer problems, and recommend appropriate action/solutions
- Deliver computer desktop support in accordance with established policies and procedures
- Coordinate hardware repairs with the appropriate vendors
- Be in contact regularly and effectively with ticket submitters
Requirements
- 3 years of desktop support or other related experience
- Experience writing procedure manuals, user instructions, business correspondence, and general report writing
- Comprehensive knowledge of Ticketing System
- Proven knowledge of OS Deployment
- Strong familiarity with O 365
- Active Directory experience preferred
- Command of Desktop Operating System
- System Requirements experience
Technology Doesn't Change the World, People Do.®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.
© 2022 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
Salary : $19 - $22
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