What are the responsibilities and job description for the Helpdesk position at Robert Half?
- Provide onsite technical support to end-users, troubleshooting and resolving hardware and software issues.
- Perform break-fix tasks for computer systems, printers, and other peripherals to ensure smooth operations.
- Collaborate with the IT team to escalate complex technical problems and follow through to resolution.
- Utilize your excellent Microsoft knowledge to assist users with various software applications and operating systems.
- Demonstrate strong soft skills, including effective communication and active listening, to understand user concerns and provide empathetic support.
- Exhibit a positive attitude and a willingness to learn new technologies and tools to enhance
Salary : $20 - $27
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