Responsibilitites:May include:• Lead, mentor and support a team of system administration, database administrators and cloud administrators. • Provide guidance, set performance objectives, conduct performance reviews, and foster professional growth with direct reports. • Oversee the processes of issue resolution and change management ensuring tickets and Request for Change (RFCs) are logged, prioritized, assigned, and resolved in a timely manner.• Manage IT Infrastructure projects to ensure that projects and department goals are met and adhere to approved budgets. • Collaborate with IT leadership to develop technology strategies aligned with business goals.• Analyzes on-premises and cloud server environments and recommends upgrades and changes; assesses organization’s current and future server needs. • Makes formal recommendations regarding tools, techniques, and methodologies• Manage the development of solutions for application design and IT infrastructure components• Ensure compliance with policies, guidelines, and standard operating procedures• Ensure regular and effective monitoring of security, performance and capacity metrics for technology solutions• Ensure proper processing of Legal hold requests• Maintain controls and documentation to support server-related SOX policies and procedures • Manages the on-premises and cloud server backup process, ensuring systems are properly backed up according to established backup policies• Manage the application of monthly security patches to servers• Coordinate with 3rd party providers, including outsourced services, hardware and software providers, and suppliers• Stays up to date with the latest technologies in the IT industry• Adhere to departmental practices on in-person attendance, including day-to-day functions such as meetings and other activities• Perform additional projects/duties to support ongoing business needs.
Technical Product Manager | $130K - $180K+ | Hybrid AND Remote Work Options
Hourly Wage Estimation for IT Manager in Waller, TX
$65.27 to $82.37
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