What are the responsibilities and job description for the Medical Front Desk Specialist position at Robert Half?
We are in search of a Medical Front Desk Specialist to join our team in Tucson, Arizona. This role is primarily responsible for managing the front desk operations within a medical setting. This includes processing customer applications, maintaining accurate customer records, and resolving customer inquiries. This is a short-term contract employment opportunity.Responsibilities:• Manage day-to-day operations of the front desk in a healthcare setting• Accurately process patient registrations and appointments using EHR SYSTEM• Maintain and update patient records and ensure data accuracy • Handle incoming calls, providing exceptional customer service and routing calls as necessary• Utilize medical software such as Allscripts, Cerner Technologies, Dentrix Dental Software, and Eaglesoft effectively• Resolve patient inquiries swiftly and professionally• Monitor patient accounts and perform necessary actions to ensure accuracy and compliance• Adhere to privacy regulations and maintain confidentiality of patient information• Collaborate with medical staff to ensure smooth patient flow and service• Utilize customer service skills to enhance the patient experience.
Salary : $16 - $18
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