What are the responsibilities and job description for the Medical Receptionist position at Robert Half?
Robert Half is seeking candidates for a charismatic and detail-oriented Medical Receptionist role with a client. As the Medical Receptionist you'll be the director of first impressions, providing customer service over the phone and in-person. If you are a self-starter who finds value working in a fast-paced and dynamic environment while providing support and solutions to patients, healthcare professionals, insurance providers, etc., this is the Medical Receptionist role for you! This short-term contract / temporary employment opportunity is based in the White Plains, New York area.
Your responsibilities
- Acting as a liaison with patients and providers in a compassionate and kind manner
- Responsible for insurance verifications with health insurance organizations
- Maintaining phone calls within minimum rings and responding to inquiries in a detail-oriented and effective manner
- Attending to patient's paperwork when necessary
- Admitting patients and visitors, in person or on the telephone; answering or referring inquiries
- Making appointments, collecting co-pays, and providing receipt of money in accordance with established procedures
- Managing various files and providing general office duties, e.g. data entry, scanning, faxing, etc.
- Ensuring the waiting and reception areas are kept neat and clean; reporting on any damage
- Providing support in the management of patient medical records
Requirements
- You need experience with insurance billing and an electronic medical record system, as well as social media platforms
- Solid understanding of Answering Multi-Line Phone System
- Be able to prioritize workload and perform in a fast-paced and challenging environment
- 1 year of experience as a Medical Receptionist
- Skills in multi-line phone systems preferred
- High School Diploma required, A.S. Degree in healthcare/related field preferred
- Incoming phone call management skills required
- Comprehension of medical terminology and insurance products
Your responsibilities
- Acting as a liaison with patients and providers in a compassionate and kind manner
- Responsible for insurance verifications with health insurance organizations
- Maintaining phone calls within minimum rings and responding to inquiries in a detail-oriented and effective manner
- Attending to patient's paperwork when necessary
- Admitting patients and visitors, in person or on the telephone; answering or referring inquiries
- Making appointments, collecting co-pays, and providing receipt of money in accordance with established procedures
- Managing various files and providing general office duties, e.g. data entry, scanning, faxing, etc.
- Ensuring the waiting and reception areas are kept neat and clean; reporting on any damage
- Providing support in the management of patient medical records
Requirements
- You need experience with insurance billing and an electronic medical record system, as well as social media platforms
- Solid understanding of Answering Multi-Line Phone System
- Be able to prioritize workload and perform in a fast-paced and challenging environment
- 1 year of experience as a Medical Receptionist
- Skills in multi-line phone systems preferred
- High School Diploma required, A.S. Degree in healthcare/related field preferred
- Incoming phone call management skills required
- Comprehension of medical terminology and insurance products
Salary : $16 - $18
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