Medical Scheduler

Description

We are in search of a Medical Scheduler to join our team in the non-profit industry, based in Colchester, Vermont. This role offers a contract to hire employment opportunity. As a Medical Scheduler, you will be responsible for coordinating staff schedules, maintaining effective communication with the team, providing administrative support, and ensuring compliance with company policies.

Responsibilities

• Coordinate staff schedules and assign patients to appropriate team members.
• Handle inbound calls and assist patients with their inquiries.
• Maintain effective communication with field staff and the Clinical Team Manager.
• Provide administrative support, including scheduling meetings, taking minutes, and ensuring timely workflow processes.
• Create, proofread, and send correspondence and maintain documents.
• Prepare lab requisitions and order and maintain office supplies.
• Compile reports and monitor customer accounts.
• Adhere to confidentiality policies and demonstrate accountability and follow-through.
• Assist with preparations for weekend work and establish on-call schedules.
• Utilize basic medical terminology in daily tasks and communications.
  
  

Requirements

• Proficiency in answering inbound calls in a timely and professional manner
• Demonstrated ability to assist patients with scheduling and rescheduling medical appointments
• Experience in providing exceptional call center customer service, handling high volume of calls
• Basic understanding of medical terminology and its application in a healthcare setting
• Strong communication and interpersonal skills to interact effectively with patients, medical professionals, and team members
• Ability to maintain patient confidentiality and adhere to HIPAA regulations
• Proficiency in using scheduling software and other computer applications
• Ability to multitask, prioritize and manage time effectively in a fast-paced environment
• High level of accuracy and attention to detail
• Ability to work collaboratively in a team as well as independently
• Flexibility to work in shifts, including weekends and holidays, if required
• High School Diploma or equivalent required. Higher degree or certification in related field is a plus.
  
  

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit

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