Patient Financial Counselor

Robert Half
Chicopee, MA Per Diem
POSTED ON 5/24/2024 CLOSED ON 6/27/2024

What are the responsibilities and job description for the Patient Financial Counselor position at Robert Half?

We are offering a contract to hire employment opportunity for a Patient Financial Counselor in Chicopee, Massachusetts. This role is centered around the healthcare industry and requires you to manage patient financial matters, including insurance verification, maintaining accuracy of records, and assisting patients with applications. You will be working in a fast-paced environment and using your skills for counseling, customer service, and billing functions.Responsibilities:• Ensure the accuracy of patient insurance information in the system and maintain its accuracy• Assist patients in completing MassHealth applications and staying up to date with MassHealth policies• Verify and update all demographic and financial information for patients• Collect patient balances when applicable• Use MEDITECH software for managing and updating patient records• Utilize Microsoft Excel for data management and analysis• Perform billing functions to ensure accurate invoicing• Provide counseling to patients regarding financial matters and payment options• Deliver exceptional customer service to patients, addressing their inquiries and concerns promptly• Handle copays and other patient payments in a timely and efficient manner.

Salary : $17 - $20

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