PC Technician

Description Do you have the ability to interact with technical and non-technical users in an understandable and concise manner while solving complex technical issues? You might be the PC Technician Robert Half is looking for. If you are a self-motivated problem solver and would enjoy working in a dynamic and positive environment, apply now! The PC Technician Role is a permanent opportunity and will be located in the Boston, Massachusetts region.

What you get to do every single day

• Handle data transfers from PC to PC and troubleshoot software/hardware along with break/fix

• Disassemble, pack, move and set up/install on site

• Install printers, troubleshoot and handle repairs

• Take down, box and ship equipment that is outdated

• Document all daily data communication transactions, issues and solutions or installations

• Coordinate repairs with the appropriate vendors

• Ensure the integrity of electronic data records, acting in accordance with company quality standards

• Interface with ticket submitters regularly and effectively

• Diagnose, restore, rebuild, and refurbish computer hardware, such as PCs, laptops, monitors, servers, and additional IT equipment

• Support functionality testing and end users

• Image and set up new computers

• Own and execute technology implementation projects

• Track equipment inventory and collaborate on potential purchases Requirements - Attention to detail and proven ability to follow standard procedures is a requirement

• 3 years of experience supporting PC and Mac hardware and software, as well as knowledge of TCP/IP, DNS, DHCP, LAN, and WAN

• Active problem-solver who listens for customer cues and actively resolves problems with grace and integrity

• Ability to multitask and communicate effectively with individuals of all backgrounds

• Demonstrated flexibility to adapt to changes in procedures and job assignments

• JAMF Casper Suite experience preferred

• Windows OS experience

• Intune experience

• Mac OS experience

• Familiar with network design and implementation strategies

• CompTIA A certification obligatory Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2023 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .