Senior Business Analyst

Description

We are offering a contract opportunity for a Business Analyst in Durham, North Carolina. As part of our team, you will be involved in analyzing, documenting, and managing requirements for changes to business processes, policies, and information systems. You will collaborate with stakeholders, execute business readiness activities, and develop new procedures for system changes.

Responsibilities:

Elicit, analyze, document, and manage requirements for changes to business processes, policies, and information
Communicate and validate requirements with stakeholders and identified SMEs
Collaborate with project teams to adhere to solution scope and create and maintain requirements traceability
Drive and execute business readiness activities including the communication plan to support changes to technology, processes, and people
Design and conduct post-implementation audits and create customer feedback mechanisms to gather ongoing information about business processes
Develop new procedures, specifications for system changes, or other solution recommendations for more complex product and/or process changes
Identify the business process and organizational impact of solutions, conduct analysis of workflow process, and design, test, and implement solutions
Develop and maintain reporting tools for use in measuring business area performance against metrics/industry benchmarks
Use and promote industry-standard analysis techniques such as data flow modeling, use-case analysis, workflow analysis, business process mapping, functional decomposition analysis, and/or financial ROI modeling for larger and more complex initiatives
Build and support strong business vendor relationships by documenting business issues, determining project needs, and supporting training as needed
Provide oversight and regularly perform peer reviews for less experienced analysts.

Requirements

Proficiency in Agile and Waterfall Agile methodologies
Strong skills in Documentation, Procedures, and Policy development
Experience in Planning Processes, Review, and Design
Knowledge of Health Insurance, Health Insurance Industry, HealthCare Insurance, and Insurance sectors
Familiarity with Workstation Support and Auditing
Proven Leadership Skills and understanding of Hiring Processes
Ability to Perform Ad Hoc Financial tasks
Experience in Implementation and Metric Reporting
Excellent Stakeholder communication and engagement skills
Ability to Execute tasks and liaise with C-Suite
Knowledge of Video and Specification elements in the HealthCare.gov domain

Technology Doesn't Change the World, People Do.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.