What are the responsibilities and job description for the Senior Desktop Support Analyst position at Robert Half?
Candidates who excel at explaining intricate technical information to the non-technical user will be ideal for this position. We want to hear from you if you are a driven individual who is most productive in an active and positive environment. If you think you fit that description, Robert Half has a Desktop Support Technician role with a company in the Non-Profit industry that may be the position for you. We're looking for motivated candidates with effective problem-solving abilities. This Desktop Support Analyst position, which is a long-term contract / temporary opportunity, is located in the New York, New York, area.
Your responsibilities
- Support records of daily data communication transactions, issues and remedial actions taken or installation activities
- Preserve, inspect, and mend computer systems, hardware, printers, and computer peripherals
- Give support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems
- Fix computer problems, and recommend appropriate action/solutions
- Arrange hardware repairs with the appropriate vendors
- Administer computer desktop support in accordance with established policies and procedures
- Meet regularly and effectively with ticket submitters
Your responsibilities
- Support records of daily data communication transactions, issues and remedial actions taken or installation activities
- Preserve, inspect, and mend computer systems, hardware, printers, and computer peripherals
- Give support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems
- Fix computer problems, and recommend appropriate action/solutions
- Arrange hardware repairs with the appropriate vendors
- Administer computer desktop support in accordance with established policies and procedures
- Meet regularly and effectively with ticket submitters
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