Responsibilities:
• Lead in prioritizing day-to-day operational support, design, analysis and security efforts of technology
infrastructure and windows platform.
• Design, deploy, and manage Windows and some Linux-based systems and applications in both physical data center
and cloud (AWS) environments.
• Architect, configure, maintain, and troubleshoot hybrid cloud infrastructure, ensuring high availability and
scalability.
• Manage and test Disaster Recovery process and continue to make improvements in business continuity.
• Manage LAN\WAN connectivity to all location(s) and be comfortable with SDWAN setup.
• Maintain, monitor, and test backup solutions and high availability designs for business continuity.
• Automate routine tasks using scripting languages (e.g., PowerShell or Python) and configuration management
tools.
• Monitor system health, identify issues, and proactively implement solutions to mitigate risks and prevent
downtime.
• Conduct performance tuning, capacity planning, and resource optimization for Windows infrastructure.
• Contribute to creation of runbooks, work instructions and standard operating procedures.
• Provide mentorship and guidance to junior team members, fostering skill development within the team.
• Lead team with Patching and applying security patches to all desktops and servers and appliance(s)
• Participate in an on-call rotation for production support.
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