What are the responsibilities and job description for the Support Service Rep position at Robert Half?
JOB SUMMARY
Responsible for providing clerical support services in addition to providing, medical records, EOB’s, UB92’s and itemized statements to external and internal entities.
Processes requests for medical records, EOB’s, Ub92’s, and itemized statements
to designated business unit contact.
Performs various clerical duties such as sorting correspondence, filing,
photocopying and scanning and indexing documents. Mail printing, tracking and
distribution.
KNOWLEDGE, SKILLS, ABILITIES
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The
requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable
accommodations may be made to enable individuals with disabilities to perform the essential functions.
Computer knowledge: MS Word, Excel, and Outlook
Strong interpersonal, verbal and written communication skills, excellent listening skills,
and organizational skills
Ability to work in fast pace environment
Must have demonstrated an ability to learn within a short period of time
Ability to prioritize and manage multiple tasks
Healthcare terminology
Customer Service skillls
Ability to research and work independently
Data Entry and 10-key by touch
EDUCATION / EXPERIENCE
Include minimum education, technical training, and/or experience required to perform the job.
High school diploma or equivalent
0 - 3 years of business office or related experience
Responsible for providing clerical support services in addition to providing, medical records, EOB’s, UB92’s and itemized statements to external and internal entities.
Processes requests for medical records, EOB’s, Ub92’s, and itemized statements
to designated business unit contact.
Performs various clerical duties such as sorting correspondence, filing,
photocopying and scanning and indexing documents. Mail printing, tracking and
distribution.
KNOWLEDGE, SKILLS, ABILITIES
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The
requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable
accommodations may be made to enable individuals with disabilities to perform the essential functions.
Computer knowledge: MS Word, Excel, and Outlook
Strong interpersonal, verbal and written communication skills, excellent listening skills,
and organizational skills
Ability to work in fast pace environment
Must have demonstrated an ability to learn within a short period of time
Ability to prioritize and manage multiple tasks
Healthcare terminology
Customer Service skillls
Ability to research and work independently
Data Entry and 10-key by touch
EDUCATION / EXPERIENCE
Include minimum education, technical training, and/or experience required to perform the job.
High school diploma or equivalent
0 - 3 years of business office or related experience
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