\tCustomer Service Representative

Robert Half
Fort Washington, PA Contractor
POSTED ON 6/27/2024 CLOSED ON 7/26/2024

What are the responsibilities and job description for the \tCustomer Service Representative position at Robert Half?

Description

We are offering a role based in FORT WASHINGTON, Pennsylvania, 19034-3204, United States for a Sales Assistant. The individual will be integral in assisting with Smart Home Technologies and National Home Sales. This position offers a short term contract employment opportunity, where the individual will be responsible for various tasks such as sending and securing signed alarm monitoring agreements, among others.

Responsibilities

  • Assist in sending and securing signed alarm monitoring agreements
  • Regularly communicate with homebuyers via email and phone calls regarding alarm monitoring agreement
  • Ensure agreements are sent using the accounting software
  • Follow up on any unsigned agreements and take necessary action
  • Prioritize and complete a set list of tasks daily
  • Provide excellent customer service to homebuyers
  • Utilize Microsoft Excel and other computer skills to maintain and organize data
  • Learn and adapt to new software quickly
  • Monitor and manage alarm options installed in homes
  • Maintain accurate records of agreements and other related documents.

Requirements

  • Proven experience in a Sales Assistant role or similar customer service role
  • Excellent skills in customer service and ability to maintain high service standards
  • Proficient in Microsoft Excel, and other standard computer software
  • Strong phone presence and communication skills
  • Practical experience with monitoring tools for tracking sales progress
  • Ability to understand and execute sales agreements
  • General computer skills, including the ability to quickly learn new software systems
  • Familiarity with accounting software systems
  • Ability to work collaboratively with a team, as well as independently
  • Strong organizational skills, with the ability to prioritize tasks effectively
  • Excellent problem-solving skills and initiative in finding workable solutions to complex sales problems
  • High level of accuracy and attention to detail in all aspects of work
  • Ability to maintain a professional demeanor under pressure
  • Willingness to continuously learn and adapt to new sales techniques and strategies
  • Commitment to following all company policies and procedures.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to

Salary : $19 - $20

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