What are the responsibilities and job description for the US - Temporary Worker position at Robert Half?
Are you looking for an excellent career opportunity? Robert Half is hiring an EFT Operations Specialist for a growing Financial Services industry company, and this position may be a good fit for you if you love organization and order, and are a highly motivated self-starter. The EFT Operations Specialist role will be located in Charlotte, North Carolina and is a long-term contract / temporary opportunity. With the right skills and an immediate availability, you might be the right candidate for this position. Make sure to contact us today for more information! This position is a HYBRID position. It is required to work onsite 3x a week Tuesday-Thursday. VACCINE AND BOOSTER IS REQUIRED!
Responsibilities
Processes debit card disputes ensuring appropriate and complete documentation is obtained from the member and all appropriate documentation is maintained in the dispute files.
Document notes and findings in the dispute system to ensure accurate information and dispute statuses are maintained.
Processes disputed items and performs follow ups on outstanding items.
Sends required correspondence to members regarding the status of their disputed items.
Understands and maintains compliance with Regulation E and Visa Zero Liability Rules while adhering to policies and procedures.
Demonstrates regulatory and technical knowledge to provide guidance and support to internal staff and members on dispute items.
Ensures debit card reorders are completed timely and accurately.
Ensures daily-automated tasks are complete through review of files and reports.
Work with internal and external partners to ensure systems and processes are effective and accurate.
Pull reports and other data to assist management in understanding the status and amount of disputed items.
Manages strict deadlines and performs time sensitive duties accurately and efficiently.
Maintains a working knowledge of all functions within the department to sustain integrity of the departments guidelines.
Requirements
- Ability to multitask, collaborate and communicate well with individuals of all backgrounds in a fast-paced environment
-Debit card dispute processing rules
-Regulation E rules
-Visa Zero Liability rules.
- Wide ranging experience with Claim Administration
- Comprehensive knowledge of documentation
- Proven knowledge of research
- Skills in Dispute Resolution
- Solid understanding of EFT
- Comprehension of Liability
- Previous experience working with Financial Notes
- Experience with Debit Card
- Deep understanding of Outstanding Items
- Earlier work involving Regulation
- Solid understanding of External Partners
- Quality experience with correspondence
- Good understanding of credit
- Strong time management and organizational skills
Salary : $20 - $25
