Website Coordinator

At Robertson Marketing Group we help companies promote their brand(s) through the creation of promotional products and E-commerce websites. In the Digital Services Department you will play a vital role in the E-commerce side of the business by doing the following:

• Making sure websites are stocked properly with all available merchandise
• Setting up items on the clients websites
• Working with the IT department to resolve any site issues
• Managing client inventory through weekly inventory reporting and making reorder suggestions
• Working with the receiving department to resolve any problem shipments
• Working with sales reps and clients to resolve client requests
• Working with customer support to help resolve any customer issues

Among the list of benefits that you receive from working at RMG you will also have the following perks:

• Remote working is 100% fine with us. There may be times you need to come into the office, but most of your time can be spent working from home if you prefer.
• We support a flexible work day. When you choose to take your break, where you choose to take your break, and whether you prefer a 30 minute lunch break or an hour is all up to you. We only ask that you are available to reach between 8am and 5pm Monday through Friday and work 40 hours each week.

Job Title: Website Coordinator

Department: Department of Digital Services

Office: Digital Services Office

Classification: Exempt

Job Summary: Assist in the operation of assigned websites with a focus on achieving positive outcomes and satisfying the goals of stakeholders both external and internal.

Reports To/Supervisor:Digital Services Manager

Knowledge, Skill,and Experience: Requires strong analytical abilities and good decision-making skills.Ability to collaborate with professionals in IT, sales, marketing, billing, and logistics.Excellent interpersonal skills, strong customer service skills, and effective communication skills are necessary for success. The Website Coordinator will need problem-solving skills to effectively address website operational issues The Website Coordinator also needs good organizational skills so that they can perform their duties effectively and meet deadlines. Experience with websites, ecommerce websites, or other digital solutions. A basic understanding of other web technologies such as FTP, browsers, HTML, JavaScipt, CSS, mobile applications, security protocols and a variety of file formats a plus.

Minimum Education: Associates degree or bachelor’s degree in a relevant field preferred

Minimum Experience: Three years of experience working with digital or online services preferred.

Essential Functions: The Website Coordinator takes care of many tasks needed to make assigned websites and digital solutions run smoothly. This can include uploading products, images, and content that improve the website's user experience.

Job Requirements: Assist to make certain that assigned digital solutions are operating as expected.

Ensure product information and content on assigned websites are accurate and current and create if necessary.

Assist in the development and design of content for the website including banner, images, promotions, products, and page copy, etc.

Assist in the configuration and parameters (e.g., payment options, stock management) of assigned digital solutions.

Investigate and report any operational/technical issues arising.

Evaluate and present approaches and strategies to improve website sales conversions and customer engagement.

Assist with testing and deployment of new functional projects/ improvements.

Assist to make sure all reporting requirements are met.

Liaise with internal resources as necessary regarding the day-to-day operations of assigned digital solutions.

Keep all company proprietary information internal and confidential.

Work in a respectful and professional manner.

Additional duties as assigned.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable employees with disabilities to perform the essential functions of this job.

• Typing and sitting at a desk 90% of the time.
• Walking or standing 10% or less of the time.

This job description does not promise or imply that the functions listed are the only duties to be performed or that the position may not change or be eliminated.

Benefits:

Robertson Marketing offers a positive work environment driven around our founding principles, which is how we aspires to operate and is integral to guide the direction of our company. We offer a competitive benefits package as well as paid time off and holiday schedules.

Robertson Marketing is proud to be an Equal Employment Opportunity employer. We are committed to provide equal employment opportunity to all applicants and employees regardless of race, color, sex (including pregnancy, childbirth and related medical conditions), gender (including gender identity or expression), age, religion or creed, national origin or ancestry, citizenship status, marital status, sexual orientation, disability (physical or mental), military or veteran status, medical condition, genetic information, or any other basis protected by federal, state, or local law.

Reasonable accommodation is available for qualified individuals with disabilities in accordance with applicable federal, state, and local law.

Job Type: Full-time

Pay: $30,000.00 - $45,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person