What are the responsibilities and job description for the Community Manager position at Robson Property Management?
Job Description
A Community Manager is responsible for providing the overall supervision of a Community Association. The Community Manager interacts with internal and external customers including homeowners, vendors, board members, and committee members, as well as staff at the Robson Property Management (RPM).
$55K - $65K based upon experience in the industry.
Company Description
HOA property management company based in Broken Arrow, OK.
HOA property management company based in Broken Arrow, OK.
- THIS IS A REMOTE POSITION IN THE DALLAS, TX AREA BUT REQUIRES TRAVEL 1-2 DAYS A MONTH.*
A Community Manager is responsible for providing the overall supervision of a Community Association. The Community Manager interacts with internal and external customers including homeowners, vendors, board members, and committee members, as well as staff at the Robson Property Management (RPM).
- Supervise the operation and administration of the Association in accordance with the management agreement and Association’s policies and procedures.
- Acts as or oversees the primary liaison with Association Board of Directors and homeowners as needed.
- Perform/Direct administrative and management duties as requested by the Board of Directors and in accordance with the management agreement.
- Ensure RPM community management tools are being effectively developed and utilized such as annual calendar, action item list, agendas, committee charters, procurement procedures, FY operating budget, etc.
- Review monthly financial reports of the Association.
- Provide and/or oversee recommendations to the Association’s Board of Directors and/or committees regarding major capital expenditures as required to maintain the desired community appearance and operation.
- Monitor corporate and client delinquency rates and collections process for assigned accounts.
- Attend Board of Directors and Annual Meetings per the management agreement.
- Prepare Board Meeting packets according to established time frames.
- Maintain unit and contract files relating to the operations of the Association.
- Assist the Board of Directors/ARC with the architectural review process
- Responsible for routine and special project vendor management including procurement as well as performance evaluation as contracted.
- Coordinate the inspection of building facilities and/or common area and arrange appropriate follow up actions as required.
- Other duties as assigned.
- Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level.
- Knowledge of communities/property/real estate and/or Homeowners Associations.
- Knowledge of the role of the Association’s board, the Community Association Manager, and how those roles interface with the requests of homeowners.
- Knowledge of conflict resolution techniques at a proficient level.
- Professional communication skills (phone, interpersonal, written, verbal, etc.).
- Professional customer service skills.
- Self-motivated, proactive, detail-oriented, and a team player.
- Time management and time-critical prioritization skills.
- Bachelor's Degree
- 1 - 3 years of Community Association experience
$55K - $65K based upon experience in the industry.
Company Description
HOA property management company based in Broken Arrow, OK.
HOA property management company based in Broken Arrow, OK.
Salary : $55,000 - $65,000
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