What are the responsibilities and job description for the Fulfillment Associate position at Rock 'Em Socks?
Job Description
Rock ' Em Socks is the World's Largest Sock Store, with designs created and produced daily in Orlando, Florida. With over 10,000 designs to choose from, there's a "Sock for Every Story". Rock 'Em cut through the industry to turn a long-forgotten item of your wardrobe into a bold statement on your feet.
We stand out with creative product, innovative operational processes, and USA based manufacturing for just-in-time projects. Our fast-paced and collaborative team culture provides the inspirational spark needed to do something truly unique.
Our reputation as a Brandufacturer (hybrid sock brand & manufacturer) has given us the opportunity to work with world-class partners in sports and entertainment our partners. Rock ‘Em is the official go-to sock brand for the some of the best names in the business - Disney, Marvel, Star Wars, Universal Studios, NFL, NBA and many more.
We're looking to expand our in-house capabilities, working towards the constant goal of improving our shipping and fulfillment times. Join a fast paced and energetic environment with a culture as innovative and enjoyable as the products we make.
Responsibilities include:
• Accurately fulfill our e-commerce orders daily
• Daily fulfillment of wholesale orders across partners like Fanatics, Target and more
• Daily fulfillment of our drop-ship orders from partner outlets
• Finish produced goods with additional items like barcodes and authenticity stickers
• Finalize wholesale orders in boxes and finish with shipping label to send to customer
• Expert knowledge of our partners, our product, style names, and quality standards
- Work with Production to ensure complete delivery of finished goods
- Keep fulfillment area organized and easy to navigate
- Highly focused and driven towards goal of maximizing daily shipping output and reducing errors
- Work with properties such as NFL, NBA, Marvel, Star Wars, Disney and more
- Contribute to overall innovation and suggestions to progress output
- Coordinate via internal communication tools across entire company
Required Skills:
- Baseline understanding of licensed properties and their characters / teams
- HIGH ENERGY while maintaining FOCUS
- Constant mindset of improvement
- Communication
- Creative. Trustworthy. Punctual. Outgoing
Rock ‘Em is a uniquely integrated company. We want to attract the best candidates who are willing to go above and beyond to serve our customers in the most timely fashion.
Company Description