What are the responsibilities and job description for the Dispatcher position at Rock Engineering?
Job Details
Description
We are looking for a Dispatcher to create effective routes for our fleet, while meeting customer scheduling needs. The successful candidate for this position has industry experience, is familiar with routing software, and able to use industry and geographic/roadway knowledge to establish efficient daily routes. This is a fast-paced position that requires the flexibility to adjust to last-minute changes and the ability to work well under pressure.
RESPONSIBILITIES:
- Create efficient delivery routes and maintain contact with Field Technicians throughout the day
- Collaborate with management to modify daily routes to accommodate the needs of customers.
- Act as a communication liaison between the Field Technicians, the customers and/or project managers
- Cultivate strong relationships with Field Technicians and customers to reduce the stress that comes with last-minute schedule changes
- Monitor any sudden route changes or road construction issues and work with Field Technicians to establish new routes for timely arrivals
REQUIREMENTS:
- Industry-specific experience (geotechnical engineering)
- Must be able to work a flexible schedule that includes occasional evenings, weekends and holidays
- Strong knowledge of the roadways throughout Corpus Christi and surrounding areas
- Ability to work in a team environment in high-pressure situations
- Strong communication/ documentation skills
Qualifications
Salary : $29,300 - $37,100