Dermatology Biologics Coordinator

Job Description:

• Oversee Biologics Program
• Monitor/Process patient’s with current insurance authorizations and appeals
• Monitor/Process patient’s with current prescriptions refills to mandated specialty pharmacy
• Monitor/Process patient with current labs and appointments

Job Responsibilities

• Process patient prior authorizations for medications
• Oversee Biologics Program such as:
• Monitoring/Process patients with current insurance authorizations and appeals
• Monitor/Process patients with current prescription refills to mandated specialty pharmacy
• Represent RHDC in a courteous and professional manner
• Be flexible when asked to stay past your scheduled work time (as needed) to accommodate the needs of patients
• Provide prompt, efficient, and accurate patient service
• Be at your workstation on time and prepared to start the day
• Email communication is utilized in this department for important messages and updates. Staff members are expected to read emails frequently.
• Meet or exceed patient, provider and staff expectations through a cooperative, teamwork approach
• Contact drug companies as directed for medication samples.
• Complete all required paperwork.
• With instruction, perform other duties as required or assigned
• Utilize the Electronic Medical Record for all patient interactions and communication
• Be knowledgeable and adhere to OSHA guidelines and RHDC policies and procedures
• Help in other areas of the office if required such as, scheduling, check –in, check-out.
• With instruction, perform other duties as required or assigned

Required Skills

• Excellent customer service skills
• Strong skills in communicating effectively with co-workers, providers and patients
• Ability to conduct daily functions in an appropriate, professional, and compassionate manner
• Ability to manage/prioritize multiple tasks in an efficient and timely manner
• Teamwork attitude
• Flexibility to respond to changing demands
• Ability to react calmly and competently in stressful situations
• Effectively utilize computer systems and programs that are necessary to complete daily tasks
• Appropriate assessment and assistance techniques
• Must be able to operate or have ability to be trained to operate related office equipment including but not limited to computer terminal, copier, fax, laser printer, and telephone system.

Job Types: Full-time, Part-time

Pay: $21.00 - $23.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 2 years
• 3 years

Medical specialties:

• Dermatology

Schedule:

• Monday to Friday

Ability to Commute:

• Rock Hill, SC 29732 (Required)

Ability to Relocate:

• Rock Hill, SC 29732: Relocate before starting work (Required)

Work Location: In person