What are the responsibilities and job description for the E-Commerce Associate position at Rock Paradise?
Rock Paradise is an established but still growing crystal and mineral retailer based in Chatsworth, California. Our eCommerce operations reach across several platforms including our own website, Amazon, Etsy and others. As we are continuously sourcing and developing new products, we're looking for an eCommerce Associate to help us monitoring the day-to-day activity on the site.
Responsibilities
- Monitoring site activities, order processing
- Pre-shipment inspection before packing and shipping
- Customer service emails: questions, requests and complaints
- Return processing
Qualifications
- 1 years experience in similar eCommerce role
- Experience with Shopify, Amazon, Etsy, or other platform
- Possess the necessary initiative, adaptability, and responsibility to work with minimum supervision
- High level of attention to detail
- Excellent writing and customer service skills
The starting date will be 1/2/2024
Work Remotely
- No
Job Types: Full-time, Contract
Pay: $17.00 - $20.00 per hour
Expected hours: 40 per week
Experience level:
- 1 year
Schedule:
- 8 hour shift
- Monday to Friday
Ability to commute/relocate:
- Chatsworth, CA: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person
Salary : $17 - $20