What are the responsibilities and job description for the Office Coordinator position at ROCKSOLID GRANIT?
The Office Administrator must have an objective to meet and greet Customers. This may be in our showroom or by answering incoming or making outgoing calls or by email or text. Your responsibility is to persuade them to sign up for an in home sales consultation. This position must be able to demonstrate all our products, explain our services and benefits to the potential Customer.
- Customer Service: Responsible for helping the Customers on product selection and educate them about our services and products and have a full knowledge of our competitor products.
- Must have excellent communication skills. Must be able to answer any question a Customer may have or find the answer for the Customer in a timely manner.
- Office: Process payroll for all Sales Representatives. Process time cards as needed by Operations Manager or GM. Responsible to complete daily, weekly and monthly reports for Corporate, Ops Manager or GM as needed. Process warranty claims thru GT Records. Confirming appointments for Sales Reps. Make courtesy follow up phone calls for Sales Reps as necessary. Verify pricing on all new and existing contracts turned in by the Outside Sales Representatives. Scheduling appointments for Sales Representatives. Set up contract packets, installation packets and create Customer job folders. Follow up with Customers after installations are completed, assist in collecting final payments.
- Data Entry: Using companies internal system to input data. QuickBooks. Enter all social media post.
- Filing and organization: Responsible for filing all paperwork included by not limited to Customer contracts, change orders and vendor invoices. Processing all incoming and outgoing mail. Producing invoices by hand or computer and typing notification letters to be mailed out to Customers or Vendors. Responsible to monitor and process all payments received from Customers and/or Vendors. Processing of final job completion paperwork. Track our referral program. Maintain an accurate inventory of all office supplies and material.
- Work schedule: Required to work the showroom on rotating Saturdays and work in the office on predetermined days. Also required to work outside the office at events such as: Home shows, street fairs, special community events, etc… to promote our product and generate sales leads.
- Requirements: Must have a cell phone and maintain professional appearance and professional attire at all times. Other duties and responsibilities may be added or removed as required by the Company.
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Lenexa, KS 66215: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Microsoft Office: 1 year (Preferred)
- Administrative experience: 1 year (Preferred)
- QuickBooks: 1 year (Required)
Work Location: One location