Director of Sales - Ramada Hotel Waterpark and Event Center

Responsibilities 

• Develop an aggressive and market appropriate on-going sales building plan for the booking of the hotel and conference center, with cooperation and direction from the General Manager (GM).
• Design, complete and prepare follow-up action steps for sales calls in designated market segments, in cooperation with the overall Sales Department mission.
• Generate revenues and make a positive impact on the hotels’ gross operating profit and customer satisfaction/service standards.
• Participate and assist with contracts and booking details for business conference or association groups and events needing function space and sleeping rooms. Refer food and beverage arrangements to Catering Director.
• Actively participate in greeting, and other guest relations work, in a hands-on manner, for the property’s business conference or association clients when they are having a function or event.
• Participate in a weekly/monthly property sales meeting process with sales staff, General Manager, Catering Director, department staff management meetings, pre- and post- conference client meetings, and CVB Director and staff.

• High School Diploma or GED required. College degree in hospitality management preferred.
• Experience: 2-5 years of sales and marketing experience required. Supervisory experience required. Some prior catering sales experience preferred. 
• Licenses or Certificates: State requirements
• Ability to use computer for daily work. Strong knowledge of spreadsheets, word processing, advertising and photo software.  
• Possess working knowledge of catering software and hotel front desk POS systems. 
• Communicate effectively with staff and guests, verbally and in writing. This being done with a strong understanding of the English language. 
• Establish and maintain effective working relationships with employees and customers.  
• Possess strong interpersonal, sales and marketing experience and skill.  Demonstrate organizational, planning and goal setting skills.
• Possess extensive demographic knowledge of region, state, city hotel and conference center competitive market.
• Possess extensive knowledge and skill working with marketing and advertising mediums: print, TV, radio, and social media. 
• Knowledge of food and beverage menus, presentation of food and beverage items, food delivery, guest service and room setup helpful.
• Follow written and verbal instructions.  Act independently with minimal supervision.
• Good driving record and able to drive a car for travel.
• Thorough knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, labor relations, and corporate and property-specific policies.
• Exert well-paced ability to maneuver between functions occurring simultaneously. 
• Occasionally lift up to 25 lbs. 
• Sit at keyboard during long periods of time.  
• Climb steps in hotels that do not provide elevators.  
• Travel by car and air frequently.