Legal Billing Coordinator

Teamwork makes the stream work.

Roku is the #1 TV streaming platform in the US, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.

From your first day at Roku, you'll make a valuable — and valued — contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.

About the role

Roku is seeking a Billing Coordinator in their San Jose, California office to provide billing and Legal Operations support. In this role, you will be responsible for managing the day-to-day operations for invoicing and electronic billing. You will provide matter management support, review invoices, respond to requests from attorneys, finance, AP, and outside counsel. Additionally, this role will support process improvement initiatives and general Legal Operations tasks. Also, you will understand firm and client processes, guidelines, and policies and strive to optimize systems and information to address these requirements.

RESPONSIBILITIES:

• Supports the law department by managing all aspects of billing matter management.
• Onboard new vendors, ensure all required documents are complete and stored in the appropriate repository. Work with AP to ensure vendors are set up in the ERP system.
• Reviews matter set up to ensure compliance with AP invoicing requirements, rate agreements, and outside counsel guidelines.
• Work with vendors to ensure matter participants are set up and assigned to matters.
• Create reports to verify the process is running smoothly. Follow-up with legal team and outside counsel regarding outstanding action items, approvals, invoice rejections, accruals, and budgets.
• Reviews invoice time entries for matter guideline requirements (block billing, task codes, drop-in associate time etc.).
• Review matters to ensure metadata is correct before invoices are processed to AP.
• Monitors monthly WIP, follow-up with non-compliant vendors, prepare reports to identify any issues or trend in WIP data.
• Conduct matter management training as needed.
• Work on continuous process improvement initiatives to improve the e-billing process.
• Support other projects to ensure the law department is running smoothly. This is not limited to but may include document management, contact management, and office administration projects.
• Assumes responsibility for maintaining the highest level of confidentiality of all financial and systems-related information.
• May require occasional overtime.

QUALIFICATIONS:

• Bachelor's Degree or Associates Degree 3 – 5 years' law firm billing experience is preferred.
• Three years of previous law firm experience handling client billing.
• Experience in handling LEDES billing within e-billing platforms. Experience with Legal Tracker is a plus.
• Experience working with contract and document management systems is a plus.
• A high level of proficiency using MS Office: Word, Excel, Power Point and Outlook.
• Must be highly organized, detail-oriented, and able to work under pressure.

SUCCESS FACTORS:

• Extremely detail-oriented.
• Ability to multi-task and be flexible/adaptable.
• Excellent verbal and written communication skills, with the ability to talk with all levels of employees and communicate with the partners of law firms.
• Ability to meet strict deadlines.
• Excellent critical thinking skills.
• Ability to maintain strict confidentiality and have a professional demeanor.
• Helpful, congenial, personable, positive.
• Team-oriented, unpretentious, approachable.
• Accountable, takes ownership, corrects mistakes.

The Roku culture

Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.

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