AE 2100D3 Field Service Representative Pennsylvania Air National Guard--Harrisburg, PA

Job Description AE2100D3 Field Service Representative Pennsylvania Air National Guard--Harrisburg, PA As an AE 2100D3 Field Service Representative for Rolls-Royce, you‘ll play a key role supporting the United States Air Force C-130J propulsion system. You will serve as liaison between Rolls-Royce and the customer, being a subject matter expert on technical issues which also includes supporting site visits, engine operation, maintenance, safety briefs field training, accident investigations and in-flight test evaluations. Dream Big and Make an Impact This is an exciting opportunity to provide support such as site visits, engine operation, maintenance, safety briefs, field training, accident investigations, in-flight test evaluations and direct requests of the client, all while based at Harrisburg, PA. At Rolls-Royce, we pioneer cutting-edge technologies that deliver the cleanest, safest and most competitive solutions to our planet’s vital power needs. We embrace the power of data and technology and aim to be Digital First in everything we do. To ensure we continue to be pioneers of our industry, Rolls-Royce has a team of over 16,500 engineers around the globe. They include everyone from world experts in their field to those who manage hundreds of people and millions of dollars’ worth of investments. We recruit engineers at all levels and in a range of disciplines. And while we encourage specialisation, we also offer freedom to cross-specialise and develop skills across a number of different areas. Rolls-Royce is a Military Friendly Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. You can learn more here. Key Accountabilities: Provide assistance on technical issues to include, written communication, phone calls and electronic media relating to aircraft engine operations, Rolls-Royce and Customer databases, diagnostic software (if available), maintenance, repairs, troubleshooting and logistics support. Reviewing engineering changes with regards to their effect on the product in the field, including maintenance manual updates and coordinating communication plans with Customers on impact to their operations. Collaborating with Customer Training Services, developing and conducting supplemental training to maintenance activities through on-the-job training and classroom instruction as appropriate. Supporting Manager(s) in executing AE 2100 Program and Deployed Services responsibilities. Complying with any requirement to relocate assignment as determined by the business and/or the Customer to ensure Rolls-Royce business objectives and contract deliverables are met and Customer operational needs are supported. Providing technical support during conferences and program reviews at the request of Rolls-Royce and/or the Customers which may require travelling on short notice domestically or internationally (up to 75%), in support of campaigns, AOG situations and/or Customer requests. Basic Requirements: An Associate’s degree with 4 years of experience in jet engine maintenance and/or an aviation in-field customer support role OR; A Bachelor’s degree with 2 years of experience in jet engine maintenance and/or an aviation in-field customer support role OR; A Master`s degree with experience in jet engine maintenance and/or an aviation in-field customer support role OR; In lieu of degree 6 years of experience in jet engine maintenance and/or an aviation in-field customer support role. In order to be considered for this opportunity, you must be eligible to obtain and maintain secret security clearance, which requires USA Citizenship. Preferred Requirements: Prior military experience FAA Airframe & Powerplant License C-130J and/or V-22 aircraft experience AE series engine maintenance Pioneer the next generation of innovation. Join us and you’ll develop your skills and expertise to the very highest levels, working in an international environment for a company known the world over for its brilliance. We are an equal opportunities employer. We’re committed to developing a diverse workforce and an inclusive working environment. We believe that people from different backgrounds and cultures give us different perspectives. And the more perspectives we have, the more successful we’ll be. By building a culture of respect and appreciation, we give everyone who works here the opportunity to realise their full potential. You can learn more about our global Inclusion strategy here. At Rolls-Royce we embrace workplace flexibility. Our teams work in onsite, hybrid and remote work environments based on work and personal requirements. The specific arrangements vary from team to team. Please ask us about how we work on this team. Relocation assistance will be provided if applicable. Close Date: July 20th 2023 Job Category Field Services Posting Date 13 Jul 2023; 00:07 Rolls-Royce pioneers cutting-edge technologies that deliver the cleanest, safest and most competitive solutions to our planet’s vital power needs.