Supervisor Identity Access Management

The Supervisor of Identity Access Management is responsible for the daily management and operations of all identity access management within the Information Services organization. Responsibilities include working with the Director of IT Infrastructure and Operations on the design, architecture, and management of the identity access management platform, developing and maintaining technology standards based on industry best practices, managing a technology roadmap, and proposing and developing new solutions based on business strategy. The Supervisor will work with the broader IT and business organization to deliver solutions, serve as a subject matter expert in the identity access management space, manage governance and compliance to the standards, and drive focus on delivering an excellent customer experience. The Supervisor's organizational duties will include the hiring of personnel, managing resource demand and capacity, staff performance management, and talent development.

Minimum Qualifications:

Education and Experience: Bachelor's Degree and a minimum of 2 years of demonstrated progressive responsibility in Information Technology to relevant equipment and systems.

-OR- Associate degree and a minimum of 4 years of demonstrated progressive responsibility in Information Technology to relevant equipment and systems.

-OR- High School degree and a minimum of 6 years of demonstrated progressive responsibility in Information Technology to relevant equipment and systems.

Experience: 3 years of experience in Identity Access Management

Licensure/Certification: Preferred: CIAM (Certified Identity and Access Manager) ITIL (Information Technology Infrastructure Library)

Primary Source Verification (if applicable): N/A unless candidate has a professional license

Knowledge, Skills: Must be self-motivated, detail-orientated, fully/independently technically competent and physically capable to perform duties as listed within technical guidance of the Director of IT Infrastructure and Operations, aligning with the organization's goals and objectives. Must be able to maintain up to date IT knowledge by conducting research into current and future technologies, data privacy practices and laws, as well as other relative healthcare compliance procedures. Must be able to rapidly read, comprehend, and put to practical use, a wide variety of technical literature. Must be able to author presentation-quality technical documents, procedure manuals, user requirements and other documentation.Must be able to translate technical information and procedures into user solutions. Strong Customer Service orientation with proven analytical and problem-solving skills, and ability to write/speak effectively to communicate with users. Must impart confidence to the users. Must operate in a high-pressure environment. Must respond to and actively participate in disaster situations to restore information access to critical users such as patients, doctors, nurses, and administrators.

Preferred:

• Strong knowledge of Saviynt configuration and best practices
• Strong knowledge of Saviynt configuration and best practices
• Strong knowledge of Windows Active Directory and included components
• Strong knowledge of Identity Access Management lifecycle
• Strong Identity Access Management design and documentation skills
• Strong knowledge of log analysis and identifying problems with authentication and automation.
• Working knowledge of Agile-Lean thinking and processes

Other: Requires occasional travel to other cities for seminars, professional training, new systems schools, and conferences. Requires manual dexterity operating a computer keyboard (alpha/numeric keying) and/or spatial device (such as 'Mouse/Track-ball') in fast/efficient manner.Must be able to visually interpret the computer monitor (distinguishing all colors for graphical user interface software).

Contacts: Communicates with and actively participates with all levels within the corporation.