Warranty Clerk

Rosen Automotive is a family-owned and operated group of dealerships serving customers in the Milwaukee and Madison area.  We are currently in search of a Warranty Clerk at our corporate office in Milwaukee.

RESPONSIBILIBITIES AND BENEFITS:

BENEFITS: 

• Competitive Pay! 
• Paid training 
• Paid vacation 
• Medical, dental, and vision 
• 401K 
• 40 Hour Work Week, No Sundays 
• Fun and Friendly Work Culture! 

RESPONSIBILITIES: 

• Processing and uploading customer information for warranty contracts purchased through vehicle deals to corresponding websites. 
• Keep all original contracts organized for monthly submissions 
• Process payment to warranty companies monthly. 
• Balance schedules monthly. 
• Make monthly month end journal entries.
• Warranty cancellations which include: 
• Making customer record 
• Process cancellation paperwork through website, fax or email. 
• Process payments to lienholder or customer according to the paperwork. 
• Maintain spreadsheets 
• Assure compliance of policies with regards to files and office procedures. 
• Review clerical records to ensure completeness, accuracy, and timeliness. 
• Attention to detail on every transaction which includes researching errors. 
• Help with any other office tasks requested by manager and/or office staff. 

Qualifications: 

• Previous automotive experience preferred 
• An awesome attitude with impeccable interpersonal skills 
• Professional appearance 
• Willingness to take initiative 
• Ability to perform job responsibilities and meet deadlines easily 
• The ability to work independently as well as in a team setting 
• Strong attention to detail 
• Excellent verbal and written communication skills 
• Solid organizational and multitasking skills 
• Strong problem-solving skills with detailed follow up/through 
• Professional attitude and the ability to deliver world class customer service
• Reliable transportation to and from work
• Valid driver's license and clean driving record
• Willing to submit to pre-employment drug screen and background check

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.