IT Manager II (LP Delivery)

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GENERAL PURPOSE:
Responsible for leading delivery of LP projects within Supply Chain in collaboration with LP Technology. This includes partnering with LP to install new technology deployments and ensure the integration of current existing technology with IT systems. This position will serve as the liaison between DC IT Operations teams and LP for new installations and support needs. Drives delivery of LP Projects with key IT partners in security, engineering, and production services. Ensures consistency of technology and support structures are consistent across portfolios and within IT. Reports to Director IT Operations.
The ideal candidate will have deep expertise around technical project delivery best practices to deliver projects in an efficient, timely manner without impacting system stability. Proven track record and ability to balance desired solution end-state within support constraints and with a pragmatic lens.

ESSENTIAL FUNCTIONS:

• Responsible for the collaborative delivery of the Supply Chain portfolio's LP Technology projects.

• Lead high performing project delivery team of analysts and contractors by following the systems development lifecycle. Challenge technical solutions to ensure risks are mitigated and business impacts are minimized.

• Serves as a liaison and subject matter expert for LP technology within the Supply Chain organization.

• Partner with IT cross functional leads to understand business needs to ensure their requirements are met.

• Project Support: Coordinates project team's efforts in the support of cross functional projects, ensuring that:
o Detailed project plans are created, covering the entire systems support life cycle, and associated budgets when applicable
o Systems are modified that meet the defined requirements, and that execute efficiently
o Test plans and training plans are designed and executed successfully
o Build/QA an implementation plan, approach and cutover plan to coordinate and roll out project across the supply chain network. All required system and user documentation to be created accurately.

• Build and maintain key vendor relationships, budgets, and schedule with support team.

• Review systems and practices to ensure compliance in procedures, regulations and standards and continual improvement.

COMPETENCIES:
People

• Building Effective Teams (for managers of People and Projects)

• Developing Talent (for managers of people only, N/A for this role/level)

• Collaboration
Self

• Leading by Example

• Communicates Effectively

• Ensures Accountability and Execution

• Manages Conflict
Business

• Business Acumen

• Plans, Aligns and Prioritizes

• Organizational Agility
With particular emphasis on the following specific position-related competencies:

• Drive Results

• Communication

• Dealing with Ambiguity

• Conflict Management

• Managing and Measuring Others

• Plans, Aligns, and Prioritizes

• Technical Competence / Expertise

• Customer Focus

QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:

• At least 7 - 10 years' IT experience progressive responsibility and influence

• At least 3 years implementing technical solutions in distribution centers

• Understanding of the integration of IT systems with user-based solutions, and how to collaborate with multiple parties to influence and achieve this.

• Demonstrated proficiency in various systems deployment processes, to include operating systems, applications, and patches.

• Broad knowledge of supply chain processes, major supply chain applications, and key platform vendors

• Strong analytical ability, judgment and problem analysis techniques

• Strong communication skills both written and verbal and ability to effectively operate with VP and above executives

• Demonstrated experience in the successful implementation of strategic, large-scale supply chain business applications

• Ability to work with teams that are geographically distributed and work across different time zones

• Demonstrated ability to execute financial analysis, such as TCO models and ROI

• Technically competent in supply chain systems

• Some travel may be required.

PHYSICAL REQUIREMENTS/ADA:
Job requires ability to work in an office environment, primarily on a computer.
Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, and working with paper/files, etc.
Consistent timeliness and regular attendance.
Vision requirements: Ability to see information in print and/or electronically.
This role requires regular in-office presence, including to engage in in-person team interaction, meetings and collaboration, client support, mentoring, coaching, and/or feedback. However, this role can perform duties effectively using a combination of in-office and remote work.

SUPERVISORY RESPONSIBILITIES:
Initial role will be driving contractors and partnering with portfolios. Additional direct reports in the future as organization continues to take shape.

DISCLAIMER:
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.

Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws

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