What are the responsibilities and job description for the Service Underwriter/Advisor position at Rovendale Ag & Barn?
ROVENDALE AG & BARN, INC. is an authorized New Holland dealership specializing in the sale and service of New Holland agriculture and construction equipment. ROVENDALE AG & BARN, INC. is proud to be your local choice for New Holland equipment. We carry a variety of New Holland tractors, outdoor power equipment, construction equipment and more.
We are looking for an experienced Service Advisor to join our team. The successful candidate will be responsible for providing exceptional customer service to our clients, as well as providing technical advice and support. This position requires excellent communication skills, a strong understanding of customer service principles, and the ability to think quickly and accurately in order to provide solutions to customers’ inquiries. The ideal candidate will also have experience with agricultural equipment repair and maintenance services.
Responsibilities:
- Greet customers and provide excellent customer service.
- Listen to customer concerns and provide solutions to their problems.
- Assist customers in understanding their vehicle’s needs and services available.
- Maintain customer records, including vehicle history and repair orders.
- Schedule appointments for service work and coordinate with technicians to ensure timely completion of repairs.
- Inspect vehicles for safety issues and document any findings.
- Provide estimates for repair costs and answer any questions customers may have.
Job Type: Full-time
Pay: $45,000.00 - $55,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Watsontown, PA 17777: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person
Salary : $45,000 - $55,000