Billing and Customer Service Representative
Job Posting for Billing and Customer Service Representative at Roy Miller Freight Lines LLC
**Billing Clerk - Job Summary:**
We are seeking a Billing and Customer Service Representative to join our team. The ideal candidate will be responsible for managing the daily billing and data entry demand for our afternoon / evening shift.
**Duties:**
- Generate bills of lading and manifests for our dispatch dept
- Data entry of customer info , pricing and invoicing information required for our customer' billing invoicing needs .
- Perform data entry to update customer records accurately
- Support the evening dispatch and outbound team in processing documents and system requirements for shipping
- Utilize phone etiquette to provide a positive customer experience
- Communicate effectively with disptach team and co-workers in the bililng dept.
**Skills:**
The ideal candidate should possess the following skills:
- Proficient in data entry . Must have past experience in system based billing software - we will train in our system once hired.
- Strong communiction skills and positive attidude
- Strong people skills and teamwork mindset
- Stong user of accounting / billing software is a plus
- Strong excel skills
- Outlook email , calendar experience
- Strong customer service skills
- Ability to analyze customer needs effectively
Job Type: Full-time
Pay: $20.00 - $24.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- On-the-job training
- Paid time off
- Vision insurance
Experience level:
- 3 years
Shift:
- Evening shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
- Office
Work Location: In person
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