Mortgage Servicing Specialist

JOB SUMMARY

Performs mortgage loan servicing functions; Complies with all Bank lending policy and procedures, and regulations which apply within the scope of the position, including Bank Secrecy Act.

DUTIES

• Perform mortgage loan portfolio servicing from new loan booking, processing transactions for mortgage loans, tracking insurance, property tax and rate changes through the life of the loan;
• Coordinate daily activities and functions of loan servicing to ensure proper interpretation and implementation of all regulatory requirements and bank policies;
• Assist customers and staff with related questions;
• Perform account maintenance;
• Ensure compliance with all applicable government, investor, and bank regulations;
• Investor remittance;
• Perform other duties as assigned.

QUALIFICATIONS

EDUCATION: AA degree or equivalent

EXPERIENCE: Minimum 1-3 years of mortgage servicing experienceor related banking experience.

SKILLS/ABILITIES

• Strong interpersonal and customer service skills
• Positive attitude
• PC proficient in Microsoft Office
• Detail-oriented and follow- through skills

WHY WORK FOR US?

Since opening our first branch in Los Angeles in 2008, Royal Business Bank (RBB) has grown rapidly by adding branches in Southern California, Nevada, New York, New Jersey, Chicago, and Hawaii. We offer a comprehensive and innovative suite of banking services for individuals and businesses. We have great benefits that include, but not limited to:

• Medical insurance
• Vision insurance
• Dental insurance
• 401(k)
• Disability insurance

Royal Business Bank may collect personal information from potential job candidates and applicants. For more information on how we handle personal information and your applicable rights, please review our Privacy Policies (GLBA Privacy Notice, California Consumer Privacy Act and Online Privacy) at our website www.royalbusinessbankusa.com. Royal Business Bank is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

Job Type: Full-time

Pay: $43,547.00 - $58,000.00 per year

Benefits:

• 401(k)
• Employee assistance program
• Flexible spending account
• Health savings account
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Application Question(s):

• Do you require now or in the near future H1B sponsorship?
• How many years of Mortgage Servicing including payment processing, billing and notices, insurance claim, and property tax payments experience do you have?

Language:

• Chinese (Required)

Ability to Commute:

• Los Angeles, CA 90017 (Required)

Ability to Relocate:

• Los Angeles, CA 90017: Relocate before starting work (Required)

Work Location: In person