Infrastructure Intern

All applicants must include a resume, cover letter, transcript and their anticipated graduation date when submitting an application. If selected for the internship, you must be able to commit to the full 12 months.    This internship is a paid position.   Description: The Infrastructure Intern provides technical support for Royal Credit Union under the direction of the Infrastructure Manager. This intern will configure and maintain network equipment, servers, virtual machines, and associated applications. In addition, they will perform routine troubleshooting, support and maintenance tasks.    Work Schedule: Working approximately 15-20 hours per week during the school year and up to 40 hours per week during the summer and breaks. Must be able to work onsite at Royal Credit Union Corporate Center in Eau Claire, WI throughout the school year and during breaks. This is a limited term, non-benefit eligible, position that will start May 2024 and end in May 2025. If selected for the internship, you must be able to commit to the full 12 months.   Training: Prior to starting a normal work schedule, new Royal team members must attend Foundation Training at our Corporate Center in Eau Claire, WI from 9:00am - 4:30pm on Monday and Tuesday during their first week of employment. Out of town learners will be reimbursed costs related to travel and lodging.  Foundation Training covers fundamental information about Royal’s culture and core values which sets the stage for team members to be successful within our organization   Required Skills/Education/Experience: Enrolled at a University or Technical College throughout the length of the internship, pursuing a degree in Information Systems, Network Specialist, Computer Science or related field. Working knowledge of Windows\Linux-based operating systems and networks.  Working knowledge of networking technologies such as routers, switches, firewall, and load balancers. Working knowledge of virtualization technologies. Working knowledge of mobile technologies, workstations, and related peripherals. Moderate knowledge of Microsoft Word, Excel, Outlook, and Teams. Readily learns new technologies. Ability to work independently on tasks. Uses Royal's digital solutions on technology devices (e.g. tablets, smart phones, PC's, laptops). Work efficiently in a high-volume environment with multiple deadlines and changing priorities. Strong sense of customer service. Analytical and critical thinking skills sufficient to make decisions regarding daily work that is complex in nature.    Preferred Skills: • Experience working in an Information Technology Support role supporting a Windows environment.