Salary Job Openings

Customer service administrator

RPG LLC
Chandler, AZ Full Time
POSTED ON 3/6/2024

Administrator / Customer Service Associate - Full Time

Location : Phoenix, AZ

Salary : $20-$25 per hour, plus overtime opportunities

Schedule : Monday-Friday

Our thriving collision center in Phoenix, AZ is actively seeking a reliable, personable, and detail-oriented individual to join our team as an Administrator / Customer Service Associate.

This role is integral to maintaining exceptional customer service and ensuring a seamless experience for our valued clients throughout their car servicing journey.

Responsibilities :

  • Handle incoming calls and emails, providing assistance to both potential and existing customers
  • Liaise effectively between various departments, including insurance companies, customers, estimators, and our car care team
  • Accurately input and manage data for parts and customer details
  • Maintain open communication with the car care team to promptly address any customer installation issues
  • Resolve customer concerns efficiently and effectively, ensuring a high level of customer satisfaction
  • Assist in ordering supplies for the car care center and office team
  • Deliver consistently excellent customer service while supporting basic administrative duties

Qualifications :

  • 5 years of experience in customer service and administrative roles
  • Proficient organization and attention to detail
  • Experience within a car dealership or collision center is advantageous
  • Exceptional written and verbal communication skills
  • Ability to remain composed and professional in high-pressure customer situations

Benefits :

  • Competitive hourly rate of $20-$25 based on experience
  • Opportunities for overtime

Join our team and contribute to an environment dedicated to delivering top-notch service to our valued customers while enjoying competitive compensation and growth opportunities within the company

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Last updated : 2024-03-06

Salary.com Estimation for Customer service administrator in Chandler, AZ
$56,747 to $70,009
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