What are the responsibilities and job description for the Concierge position at RPM Living?
Overview
Looking for something different? We ARE that something different at RPM Living. Dynamic and fast growth culture and multiple nationwide opportunities let YOU shape your future with us. Top industry pay and benefits, best industry practices, career training and education, people-first focus...… we show you the way to success.
The position: The Concierge provides excellent customer services to all residents, prospective residents, guests, and vendors. The Concierge is the face of the property and promotes a sense of community while organizing, coordinating, and implementing various resident services and programs.
Responsibilities
- Welcoming residents, prospective residents, after hours package pickup, addressing resident inquiries and concerns, updating communication logs on active buildings etc.
- Provide resources to our customers and an open and welcoming environment for our residents, customers, vendors, and neighbors
- Acquire a broad knowledge of the community and the surrounding area
- Marketing the property
- Maintain positive relationships with the residents to ensure that communication between residents and community representative is open and effective
- Assist with resident events and initiatives
- Social Media posting, Blogging, and Internet Presence
- Work as part of the site team to ensure that each event is a sociable and pleasurable environment
- Ensure that the Community Amenities area has proper inventory
- Proactive communication with the Management for issues or concerns
- Maintain work area to an appropriate level of presentation
Qualifications
- Ability to work a flexible schedule, including evenings and weekends
- Excellent follow up skills via email and phone
- Yardi experience a plus
- Experience with Microsoft Office Suite including Word and Excel
Employment with RPM Living is contingent upon successful completion of a background check and possessing a valid driver's license.
RPM Living is an Equal Opportunity Employer.
Company Information
RPM Living participates in E-Verify. For more information, see the E-Verify Participation Poster and the Right to Work Poster.