Employee Benefits Account Manager

The Account Manager position provides exceptional and efficient servicing, supporting, and coordinating of RPS Benefits by Design’s Clients.

The Account Manager maintains relationships with the client decision-maker(s) and has responsibility for their assigned accounts and is expected to manage a book of business. Expected to own the service of accounts and manage the book of business and effectively communicate with the broker on the account.

Responsibilities:

• Services designated book of business as relating to marketing, claims and administration
• Investigates and answers client inquiries regarding benefit coverage
• Supports implementation or transition of new or existing lines of coverage by assisting on setting up accounts, collecting needed documentation, and reviewing plan details with the client and appropriate carrier
• Gathers information from clients to use in underwriting or plan renewal information
• Compile relevant information to distribute Request for Proposals (RFP) to carriers
• Analyzes quotes from carriers to determine appropriate recommendations for clients
• Negotiations coverage and services that matches client needs
• Analyzes options that best suit the client's needs.
• Advises clients of their benefit plan options and rates to collaboratively develop client strategy for coverage.
• Administers employee communication of any updates or changes to their benefit offerings for open enrollment.
• Educate employees through possible open enrollment meetings.
• Educate employers how to offer benefits to new hired employees, how to process a qualifying life event, and administer cobra administration.
• Assists brokers on marketing strategies and development of long-term strategy for client renewals or new client prospects.
• Resolves issue with carriers regarding claims of clients’ employees, billing, and eligibility.

Qualifications:

• Previous account management experience
• Articulate and well accustomed to a client facing role
• Willingness and ability to travel to visit clients in the St. Joseph area

Job Type: Full-time

Pay: $50,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Application Question(s):

• What is your expected compensation?

Education:

• High school or equivalent (Preferred)

Experience:

• Account management: 1 year (Preferred)

Willingness to travel:

• 25% (Preferred)

Work Location: One location

Salary : $50,000 - $65,000