What are the responsibilities and job description for the Customer Connections Representative for Small Local Sustainable Agriculture Company position at RPS Solar Pumps?
Join our team as a Customer Connections Representative!
Friendly, hard working, and a quick learner? Like the concept of helping make agriculture more sustainable? Helping farms and ranches become more resilient with solar? Like the idea of loving what you do in a uniquely awesome work environment surrounded by great people, positivity and fun? In a place you want to come to work every day? You're in the right place!
Our company specializes in Solar Powered Water Pumps Kits that can be customer-installed by ranchers, farmers, offgrid-ers and homesteaders alike. The popular kits include a submersible pump that goes down the well, a controller, solar panels, and all the parts necessary to connect them together when in the field. We are passionate about getting more and more wells ‘off the grid’ powered by renewable energy, empowering and teaching customers how easy it is to DIY themselves.
As we continue to grow, we are seeking hard working and friendly individuals to join our team! Anyone looking for people that are excited as we are about sustainable agriculture, solar and helping people will find a home here. If you’re great, you’ll be in good company here at RPS!
We’re seeking someone who is:
- A skilled and effective communicator, both written and verbally
- Enthusiastic about ensuring exceptional customer service
- A problem-solver and can handle inquiries in a professional manner
- Organized and detail oriented and has the ability to multitask in a fast paced environment
- Proficient in technology including Mac & PC, comfortable with phones, emails and learning new software
- Proactive and takes initiative in follow-ups with leads and clients
We definitely want you on our team if some of your strengths are....
- Cheerful, friendly, helpful attitude to shine through
- Excited to learn new things quickly
- Obsessive about detail and perfection when it comes to customers
- Passionate about building strong customer relationships
- Comfort with lots of multi-tasking
- Creative and results-driven
Our benefits include 401K with Company match, Health Care, Holidays and PTO, Sick Leave, Pet Insurance, Off-grid and Volunteer PTO days, Triple-your-impact donations, AAA Roadside Assistance membership, and all the random parties, food, karaoke, and fun we have on a regular basis!
The company operates Monday thru Friday. Weekends are sacred for everyone to relax and enjoy their families and friends! And yes, there is a company garden, as well as chickens and ducks running around so fresh veggies and eggs are an extra benefit at RPS!
[See Video of the team at https://www.rpssolarpumps.com/careers ]
Job Type: Full-time
Pay: From $22.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- On-the-job training
- Paid time off
- Parental leave
Experience level:
- 1 year
Shift:
- Day shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
- Office
Ability to Relocate:
- Sacramento, CA: Relocate before starting work (Required)
Work Location: In person
Salary : $22