What are the responsibilities and job description for the Server (H) position at RREMC Restaurants?
SERVER
JOB SUMMARY
The server is responsible for providing friendly, responsive service to create an exceptional dining experience for all guests.
REPORTING RELATIONSHIP
The sever reports directly to the assistant manager or GM.
DUTIES AND RESPONSIBILITIES
- Learns the names and personally recognizes regular guests
- Takes food and beverage orders from guests and enters orders in point-of-sale system
- Informs guests of specials and menu changes
- Makes food recommendations to guests
- Responsibly serves alcohol to guests
- Delivers food and beverages from kitchen and bar to guests in a timely matter.
- Maintains outstanding knowledge of the core menu, drink menu and LTO menu and is able to answer guests questions on the items
- Monitors and observes guests’ dining experience.
- Ensures guests are satisfied with the food and service. Responds promptly and courteously to any requests
- Takes payment from guest using any applicable gift card, rewards card, discount or coupon
- Informs management if a guest is unhappy and performs actions necessary to recover an unhappy guest
- Maintains dining room appearance and cleanliness
- Demonstrates a working knowledge of the Steps of Service
- Performs side work at the beginning and end of each shift as required
- Is ready and willing to assist fellow servers with clearing and resetting tables
Benefits
- Competitive compensation
- 401k plan with a company match
- Comprehensive benefits including medical, dental and vision
- Company paid life insurance
- Aflac
- Paid Vacation
The company is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.
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