What are the responsibilities and job description for the Dental Patient Coordinator position at RSDA?
Are you looking for a fantastic team to work with everyday? We are an individually owned, family dental practice located in Lebanon, NH and are looking for another great hire to join our team! We are looking for a dynamic patient coordinator to take care of our patients, while working with the most outstanding dental team. Our office specializes in general and cosmetic dentistry.
The right candidate for us is someone who is:
- Outgoing, friendly and dependable
- Has a natural ability to provide excellent customer service
- Thrives in a fast paced environment
- Has excellent customer service, exceptional phone etiquette, experience in dental billing and insurance and collaborating with a great team!
- Organizational skills, communication skills and an ability to discuss financial arrangements with patients are necessary.
Typical schedule:
- Mon-Thurs (8am-5pm) and 2 Fridays/month 8am-1pm.
Responsibilities:
- High level customer service
- Answering phones and greeting patients
- Ensuring information on file is accurate
- Accurately verify dental benefits
- Calculate and collect payments, co-payments and deductibles
- Scheduling and confirming patient appointments and maintain a full schedule for clinicians
- Maintain a professional environment at all times
Excellent growth opportunity for the right candidate. Our practice is heading in an exciting new direction and we are looking for someone to help manage the front office and be at the helm of front desk responsibilities.
Benefits
- PTO
- Dental benefits
- Healthcare allowance
- 401K plan
- Salary is commensurate with experience
If this office sounds like what you’ve been searching for, we invite you to apply, we’d love the opportunity to talk with you! Our ideal candidate will be someone confident in jumping into the schedule, open to learning our technology, with amazing customer service skills, and a professional demeanor.
Job Type: Full-time
Pay: $24.00 - $26.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
Experience:
- Dental Front Desk: 2 years (Preferred)
Work Location: One location
