Orthodontic Front Desk

RSDA
North Andover, MA Full Time
POSTED ON 11/24/2024
AVAILABLE BEFORE 1/3/2025

We are looking for a compassionate, experienced and detail-oriented front desk employee to join our private practice team as our Orthodontic Front Desk/Scheduling Coordinator.

Bilingual (Spanish) a huge plus

This position requires an outgoing personality with excellent communication skills and the ability to multi-task well. We are looking for an outgoing, motivated orthodontic receptionist with experience who will treat our patients with respect and professionalism. We are a friendly, passionate and hardworking privately owned orthodontic office dedicated to providing a great patient experience each visit.

  • Be the first point of contact for new and existing patients. Help make the patients feel like part of the family and cared for even more than they had hoped
  • Help the treatment coordinator provide a streamlined experience from day 1 for our patients and their family members
  • Maintain and manage patient records in compliance with privacy and security regulations
  • Answer and manage incoming calls
  • Verify insurance benefits
  • Schedule patient appointments
  • Confirm upcoming appointments and recalls according to office protocol
  • Check daily appointment schedule and fill in cancellations and no-shows
  • Organize referrals to other specialists

SKILLS:

  • 1 year experience in an Orthodontic practice strongly preferred. 1 year experience in a Dental practice required
  • Strong interpersonal and relationship building skills, ability to establish and maintain positive working relationships.
  • Effective written and verbal communication skills with all levels of employees and public.
  • Excellent organizational skills; strong attention to detail, ability to multitask and perform job duties in a timely manner.
  • Strong computer skills and ability to learn new programs as needed

Compensation:

  • Competitive salary, commensurate with experience and the following benefits are available
  • Health insurance
  • PTO
  • 401K

If you believe you are the right fit for us, we look forward to hearing from you!

Job Type: Full-time

Pay: $22.00 - $26.00 per hour

Benefits:

  • 401(k)
  • Health insurance
  • Paid time off

Schedule:

  • 8 hour shift

Experience:

  • Dental Office: 2 years (Preferred)
  • Orthodontic: 1 year (Preferred)

Work Location: In person

Salary : $22 - $26

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