QA Tester - CATT Technical Delivery

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM. RSM’s Center for Advanced Tax Technology (“CATT”) is a fast-paced, high-energy, collaborative environment that also happens to be one of the fastest growing tax practice groups at RSM.  The CATT team is focused on enhancing RSM US and global ability to deliver comprehensive, value-added, and efficient Tax products and services to our clients. It is a dynamic team with professionals of varying backgrounds from tax functional, tax technical, technology development, and product management. The team consults and executes on a wide range of initiatives involving process and tool development and implementation including training development, engagement management, tool design, and implementation. JOB SUMMARY The CATT Quality Assurance (QA) Tester fulfills a key role in RSM’s SSDLC and is responsible for analysis of non-functional requirements for web-based software and APIs using structured techniques to identify testable conditions; prepare and execute performance test plans for load, stress and performance testing (including building performance test suite from scratch) and scripts ensuring alignment with standards and ensure thorough testing takes place for meeting all designated software specifications and compliance.  Successful candidate is self-motivated, self-starter, goal-oriented, exhibits good problem-solving skills, and able to work with multiple development teams under tight timeframes.  The QA tester must be comfortable sharing knowledge, helping to drive the overall QA team’s capabilities, and working with a variety of teams (such as: database, network, and software development teams).    ESSENTIAL DUTIES  FUNCTIONAL TESTER:  Works with Product Owners and BAs to understand requirements (functional and non-functional) Creates and maintains test plan/suite of test cases (including expected and actual results), using QA test methodologies and standards. Executes test cases; defines the steps to reproduce the issue; categorizes the defect by severity; works with the product team to determine root-cause; verifies the fix. Automates test cases to achieve higher efficiency without sacrificing quality. Creates test cases and plans for integration and user acceptance testing. Automates test cases to achieve higher efficiency without sacrificing quality. Summarizes test results for the Product Owner (QA reporting) Participates and champions all agile/scrum ceremonies (or adherence to Kanban principles) Monitors sprint burndown charts to know when to ramp up/down the team to drive quality and velocity over time  AUTOMATION TESTER:  Participates in automating test cases to achieve higher efficiency without sacrificing quality.  Creates test cases for integration and user acceptance testing.  Automates test cases to achieve higher efficiency without sacrificing quality.  Summarizes test results for the Product Owner (QA reporting).  Participates and champions all agile/scrum ceremonies (or adherence to Kanban principles).    PERFORMANCE TESTER (typically performed once an individual masters the functional and automation activities):  Uses performance test software with proficiency; create and maintain performance test scripts.  Executes performance tests while generating the load, balancing it with one or multiple machines and documenting test results for improved performance and scalability.  Recommends performance test scope and strategy for load, endurance, stress, and various performance/NFR testing.  Analyzes performance results, monitor statistics, and produce relevant reports and quality metrics to provide recommendations for improvements to product teams (including response time, number of hits, throughputs, CPU utilization, database parameters, memory usage, web server resources and network traffic to verify performance).  Utilizes load, stress, and analysis tools to model performance scenarios to identify potential systems and resource bottlenecks; provide technical assistance and advice to ensure smooth system performance in the development stage.  Adheres to performance guidelines, standards and best practices and maintaining it based on performance industry standards (including test methodologies).  Brings innovation and robust automation with respect to the performance testing for high availability and scalable products, reusable and can be integrated into CI/CD.  Summarizes test results for the Product Owner (QA reporting).  Participates and champions all agile/scrum ceremonies (or adherence to Kanban principles).  EDUCATION / CERTIFICATION REQUIREMENTS  Bachelor's Degree (preference given to Business or Technology or Accounting major).  Quality Assurance certification from an accredited program.  JOB REQUIREMENTS  3-6 years’ experience tester on web-based products (including UI, DB, and APIs).  Understanding of Quality Assurance processes for software application testing.  Knowledge of designated testing tool suite such as Quality Center / Azure DevOps / Jira.  Knowledge in SQL queries.  Experience in working with REST APIs, understanding of Soap APIs.  Experience in API Testing and its automation tools like Postman.  Understanding of Swagger API Platform.  Understanding of HTML/CSS/JS or JQuery.  Knowledge of bug life cycle, SDLC, Agile/Scrum/Kanban.  Experience with version control systems GIT, VSTS / Azure DevOps.   Working knowledge of performance testing tools like JMeter, LoadRunner (JMeter preferred).    SUCCESSFUL CHARACTERISTICS / SKILLS  Creative, out-of-the-box thinker and problem-solving tendencies to assess, analyze, troubleshoot, and resolve issues.  Passion for technology and providing exceptional experiences both internally for our employees and externally for clients and prospects.  Bias to action, and willingness to learn and grow.  Ability to deliver value consistently by delivering on-time and seeking assistance when a blocker is encountered.  Can work in a matrix reporting structure.  Strong attention to detail.  Self-starter.  Ability to think analytically to solve complex problems and issues.  Strong communication and interpersonal skills.  Ability to stay calm under pressure. At RSM, we offer a competitive benefits and compensation package for all our people. We support and inspire you to prioritize your wellbeing by delivering personalized, holistic programming for your physical, emotional, financial and community wellbeing. RSM has a generous time off policy with at least 14 paid holidays, wellbeing days and associate and above access to self-managed time off. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/working-at-rsm/benefits. RSM is proud to be an Affirmative Action and Equal Employment Opportunity employer.  We are proud to provide our employees with tools to assist them in being successful in achieving both personal and professional goals. We welcome and support all our employees to thrive in an environment free of discrimination and harassment. As an Affirmative Action and Equal Opportunity Employer all applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 800-274-3978 or send us an email at careers@rsmus.com. RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate. Compensation Range: $75,400 - $124,300 Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance. Not ready to apply yet? Join our Talent Community Why do we work at RSM? It just feels good here. We foster an environment of camaraderie, collaboration and learning—one in which you can be your authentic self and feel seen and supported by leaders and colleagues as you pursue your personal and professional best. Expanding our team with dedicated teammates, values-driven individuals and diverse thinkers results in better work—and a great work experience. Our clients benefit from fresh insights and energy as we partner to support them, and our teams enjoy a work environment that inspires and empowers them to thrive.

Salary : $75,400 - $124,300